A lot of libraries don't have the latest software. Internet access is often limited to 2 or 3 hours per day on public computers. Public computers frequently do not allow for even temporarily saving images or other files to the desktop, which seriously limits what you can do in them.
I love the internet. It makes my life vastly more workable. But it makes me crazy that there is so little effort to keep the bar for entry low in terms of money and technical savvy.
Why does my cheap phone need so many apps that I don't use, that cannot be disabled and that promptly update again after I delete all the data off of them, forcing me to delete the same data repeatedly? Is this really necessary? Come on.