How comes if Ford f'ed up, it's Ford. If Toyota f'ed up, it's Toyota. If Tesla f'ed up (doors, brakes) it's a supplier?
As a fun example, my ford was recalled last year because the windshield wipers might be flammable. Did you read about that in the news?
People have been more tolerant of Tesla issues because of attachment to the mission/Elon and their role as early adopters. Now as Tesla moves toward the mainstream greater scrutiny, such as recall notices, should be given to them.
Granted, from what I understand Tesla paid for everything and fixed his car; it's only his time that was spent on this, but every car breaks down at some point too.
Oh, and they were able to eventually move his car by elevating it onto a set of rolling beds, and then rolling it onto a truck that way. It looked pretty funny :)