A very sensational title. One of their suppliers F'ed up, and now Tesla needs to check and replace a small part in some of their cars. All that's required is a visit to a service centre. Doesn't seem like a big deal.
How comes if Ford f'ed up, it's Ford. If Toyota f'ed up, it's Toyota. If Tesla f'ed up (doors, brakes) it's a supplier?
Granted, from what I understand Tesla paid for everything and fixed his car; it's only his time that was spent on this, but every car breaks down at some point too.
Oh, and they were able to eventually move his car by elevating it onto a set of rolling beds, and then rolling it onto a truck that way. It looked pretty funny :)
As a fun example, my ford was recalled last year because the windshield wipers might be flammable. Did you read about that in the news?
People have been more tolerant of Tesla issues because of attachment to the mission/Elon and their role as early adopters. Now as Tesla moves toward the mainstream greater scrutiny, such as recall notices, should be given to them.
This is probably true for now when the Teslas in production are mostly in the hands of people who can work out time and have a job secure enough to allow for that kind of thing.
Tesla keeps having issues like this - and if they don't fix it by the time the Model 3 hits, this kind of thing could be their killer. They're basically throwing money at the problem right now - and I could be wrong, but that probably won't scale so well. They really need to up the ante on their quality control.
EDIT: Wow, some serious Tesla fan boys around here... should have expected that I guess.
This is an extremely common, routine even, thing that happens in the automotive industry. Every make and model of car has recalls from time to time, for issues just as minor as this. It scales.
Just speaking based on 3rd party hearings about Tesla service.
Anecdotally, our Camry broke down today, and sucked up hours of our time, and still isn't fixed. No magical genie appeared to take it to service for me, so time sucked up on my end is just as much as any other service. At least Tesla requires virtually no maintenance, outside of occasional bugs and tires.