Fanatical Support? Once requested custom pricing info, 56 hours later I got a call from someone who had no idea what I was asking about.
Want to use CloudLinux because it makes multiple PHP versions easier for the less technical? Won't support your server at all.
So it's only fanatical support for a subset of what most vendors usually support.
Don't get me wrong, support is better than what you get with say eUKhost but a lot of stuff is faster to just do myself than pick up the phone and listen to some bad techno until I get through to Linux support.
Fanatical Support my arse.
Since when is server management non-technical :-) ? Anyway, I recommend cloudron.io these days especially if you use the server to host web apps.
What you need is a consultant or a service that specializes in your particual use case.
Same case with CloudLinux but understand there. To be honest, it's a bit much for what I needed and confusing as hell to work with myself.
The support used to be awesome but I just feel in the last year or so it hasn't been that great.