They're the ones who have a wealth of knowledge about business management practices. Business management practices developed for manufacturing. And never adapted to address thought-work. In Amazons case, this leads to them having a great deal of policies that are hostile to tech workers. A coworker of mine who has several kids was talking with Amazon and even considering the move to Seattle. But then he asked them about the work schedule. They were not coy. They let him know in no uncertain terms that he would be expected to work very long hours in perpetuity, and that if he desired "free time" to be with his family, he was 'not a good fit'.
These practices lead Amazon to churn through people very quickly, leading to their constant need for more people, driving their recruiters to become proficient spammers.