I promised HP I would be a thorn in their side when they completely screwed me over with two different laptops. The first laptop broke a lot and every time HP claimed to not know about my 3 year warranty. Therefore I had to fax in a printout of my receipt (lucky I still had it) in order to get anything done. This usually took 4 months for them to process.

I swore I would never buy HP again but was given a second HP laptop. It was the TX 1000, which you may have heard of. It over heats and there are thousands of customers whose laptops just die when the connections in the machine melt from the heat. My laptop averages 113 Celsius. Of course, HP will not do a recall.

In short: do not buy an HP due to terrible hardware and unimaginably poor customer service.