Oh you would be amazed at what their management can do, I got told of by a senior manager for asking a question back in 2006 and asked why we were abandoning the business users in favour of the consumers users with the pearl and focus bias towards consumer over business. I left 2007.
Indeed same year I'm recorded in a townhall meeting asking about QA and same manager saying, yes we will be doing that down the line.
Some brilliant and amazing technical people there in my time but darn, some serious seagull management types who failed to fly away. Interestingly most bad management I find have no technical background. Though have known good managers who had no technical background, they are rare and none at RIM that fitted that niche.
For me I feel they used Dilbert as an inspirational guide for running a business at times.