xAutobot

When I tried to just swap it it wouldn’t authenticate the number, so I had to disable it, and then try to re enable it. For reference my password was very complex, if you saw it you’d think I smashed my head against my keyboard and went “there it is”

I mean yes, I didn’t think about that, but the meat and potatoes is - if you look at my IP you can see I log in from 2 devices, my PC and my phone both in Canada, I was able to go in and appeal it, and saw that the login was from somewhere in China. Almost 5 hours after logged off.

They say “we have no way of proving it wasnt you”

Yes you do - logged out in Canada at 1230am my time, logged in at 523am my time in CHINA, attempted log in at 8am my time in Canada.

Was hoping to find help here, but so far nothing, but I do appreciate that people are understanding, gonna keep trying to get support to answer my emails!

I thought it showed my username? Oops

Someone pointed me here as she had a similar situation, she managed to find help here, so I thought I’d try the same thing

They banned both, personal and gaming account, and I can’t make another one, got my friend to make one for me, logged in on my phone and insta banned

I had it on, I disabled it to switch my phone number as I got a new number, but they couldn’t verify the number, it was off for like 48 hours while I was trying to get that sorted, Instagram, twitch and Twitter took it no problem, Facebook however didn’t like the new number

So someone can log in from a country that ISNT Canada and Facebook doesn’t see it as a red flag?

I was the one wronged, 16 years on the platform, changed my passwords ever 3-6 months and this so the first time my account got hacked.