234 karma · joined February 16, 2016
This mail is a follow-up to the previous email we sent (on January 8th, 2020) on this topic. As a reminder, yesterday, we experienced an incident on a storage unit at our LU-BI1 datacenter, located in Luxembourg.
Despite the replication systems in place, and the combined efforts of our technical teams throughout the night, we were unable to reover the data that was lost on the impacted storage unit.
We sincerely apologize for the inconvenience that this situation has caused. This type of incident is extremely rare in the web hosting industry.
In the event that you have a backup of your data, we suggest that you to use it to recreate your server at a different datacenter.
To help you in this, we have provided you with a promo code that will give you one free month for an instance, so that you can create a new Simple Hosting instance in a different datacenter:
XXXThis small republic inside the Union had economic freedom for peasants, parliament and voting right, education and medical care system - way ahead of it's time.