519 karma · joined March 18, 2013
Catch common usability problems before user testing.
So I automated it. What companies would you like me to add?
Also, cultural differences have a big impact on how we experience silence. For example, in Finland 'active silence' can be a sign of respect and showing interest by concentrating quietly, but some cultures might experience the silence differently than Finns.
How does your team manage risks?
* Usability Checklist https://teamsuccess.io/UX
* Remote Team Checklist https://teamsuccess.io/remoteteam
* COVID-19 Risk Assessment Guide for Your Project https://teamsuccess.io/risk
There are lots of things, but one valuable thing is to build strong social connections [1] and trust [2] with your remote colleagues. For example by regularly getting the team together on video calls to discuss topics unrelated to work. And sharing a meal at the same time. Small things that make a surprisingly big difference.
[1] Guide to Remote Teams https://teamsuccess.io/remoteteam
[2] Harvard Business Review, The Neuroscience of Trust https://hbr.org/2017/01/the-neuroscience-of-trust
I just wrote about this yesterday (https://teamsuccess.io/hdd). I work as a consultant with lots of Scrum teams, and many devs feel like they're just sitting in the factory, cranking out features. Without knowing whether they're adding real value to the end-user.
So what can you do to break free from the feature factory? Something that I recommend for the teams I work with, and noticed that actually works, is "Hypothesis-Driven Development".
In short, replace the items in your product backlog with experiments rather than user stories. Instead of starting with a user story or epic, start with a testable hypothesis. Then run small experiments that will prove or disprove that hypothesis.
My favorite question nowadays is "Wait, why are we building this feature again?" :)
[1] Hypothesis-driven development (HDD) https://teamsuccess.io/hdd
In short, a company "Risk culture" is the sum of the company's "shared values, beliefs, knowledge, attitudes and understanding about risk, shared by a group of people with a common intended purpose..." (as described by the Institute of Risk Management).
It's not a high enough priority for them. People might occasionally think about low likelihood, high impact events. But they rarely make a detailed plan for how to reduce the risk.
"Risk management" is not just for projects and organizations. If you're a parent you probably do risk assessments (https://teamsuccess.io/risk) every day, without realizing it. And ultimately, just like managers, you too as a parent, are ultimately responsible for managing risks. :)
In your example, putting a fence was apparently an efficient way to mitigate the risk. Just like in risk management, you need to establish your risk tolerance and know in advance what type of behavior you are willing to accept.
Once you have identified the risk, discover the root cause, and then you can choose whether to avoid, accept, transfer or mitigate the risk.
Some risk often remains, and often new risks come as a result of controlling the original risk (https://teamsuccess.io/risk). For example, firing a liked employee might lead to others leaving too.
Lots of companies and teams don't establish a risk tolerance / risk threshold, which leads to managing the situation poorly.
And also I updated my usability checklist https://stayintech.com/UX