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trcull

54 karma · joined August 5, 2013

I run a boutique software consultancy (http://pollen.io). Currently, we're working on a product to reduce churn in SaaS apps and taking early access applications.

twitter: @trcull

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trcull··on Our First $37,800 in Annual Recurring Revenue
Couldn't disagree more. I've forgotten these things all the time and actually appreciate a reminder from the service that I need to do something about it. It's so much easier than keeping track of what's stored where and updating it
trcull··on Why I'm going back to capturing credit cards up front
I've got to say, I'd hate your setup as a user. I've got a thousand different things to respond to/pay/deal with every month. I'd much rather have a service I use just autorenew than have to explicitly pay for it over and over again each month.

Provided...that the service had an easy and obvious way to cancel when I wanted to.