I’ve been following the shift in B2B pricing models, and this episode covers a specific friction point I haven't seen discussed much yet: the death of the "per-seat" license.
If Salesforce is pivoting to a 50/50 human-agent workforce, the traditional SaaS revenue model effectively hits a ceiling. The move toward consumption-based pricing for "digital headcount" seems inevitable, but it raises new technical and business questions.
Is it the beginning of a massive shift?
On alternative thoughts; Salesforce seems to be killing their Agentforce efforts that have been overhyped for years, so maybe not everything they do signals permanent change.
Curious to read other people's thoughts...