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Such good feedback, on it! Thank you!!

Great feedback! Thank you! On it :)

Stop jumping on calls to fix bugs, it's bad for your knees

Thank you all so much for all your feedback and support. The team and I are blown away by your ideas and thoughts — it means a lot and it’s been such a magic of the internet moment to get to talk to 150 of you about this project we’ve spent four years on so far. You’ve helped us decide on some next features and I hope when you see them ship they are what you hoped to see when you suggested them here in this thread. Thank you all, HN you are an awesome place. Have a great weekend, y’all!

That’s so nice to hear, excited to see which problem you end up on!

Thank you!!

That is amazing to hear!! Thanks for giving us a try.

1 - that’s so true, hadn’t considered that. Thank you!

2 - yes! Right now we just have window vs desktop but definitely there’s more to be done there

3 - +1

Great feedback thank you!

Ooh we’ve considered building a Jam for debugging extensions (honestly it would really help us to have that!). We should!

Omg I love that. Yes!

It’s an interesting question!

Totally, it’s going to be a bit of a beast to tackle but really excited to do so. Would love any thoughts on how we should think about doing this for desktop! I’m dani@jam.dev if that’s easiest.

You just made my day :) that is so amazing to hear, thank you so much. Feel free to reach out anytime for feature requests, suggestions, product gripes, anything! I’m dani@jam.dev

When we were PMs at Cloudflare, we were always exporting browser sessions with HAR. Definitely there are ways to do anything, but we wanted to make it as simple as possible both for the PM and for the dev.

That’s great feedback! The way we currently solve that is by setting a memory limit for Instant Replay and then automatically disabling that feature when the limit gets tripped.

Yeah +1, the reason why we built a blocklist vs an allow list is because Chrome settings already allows you to specify an allow list for extensions so we were just trying to round out what settings you couldn’t set already in the browser.

Also I love the idea of annotating a video, sharing that with the team! Thank you!

Thanks for trying us out back then! It’s been quite a journey since the initial launch - we ended up building & rebuilding 7 times since then. What’s now live at Jam is our 8th attempt at solving the slow back & forths about bugs, I hope you like where the product has iterated to!

Great feedback, thank you!

Our philosophy on pricing is to try and only make what real companies who can pay need, and offer what individuals and hobbyists and small startups need for for free, so that’s why SSO ended up a paid feature. But it’s great feedback for us - thank you!

Ha, that’s cool!

We don’t have a way to customize that yet but we absolutely need to build that

And yes! Network logs get captured and added to the bug report automatically and we have copy as curl too so you can retry the request locally

+1 great idea!

Thank you! Haha hopefully they love it because it makes them faster at reporting bugs too. Jam creates the ticket for them and auto-fills details like browser/OS and repro steps so they can spend less time filing bugs.

Ooh that’s great feedback, thank you!

Thank you Matt! That’s so cool. Like minds :)

URL, totally. I was talking to a PM recently where their customers self-host their product so without knowing the url, they have no idea where on the internet to start looking for the bug.

That’s so amazing to hear, thanks for the kind words

Great feedback, that would definitely be a good thing to add!

Thank you so much!! So kind of you

Thank you! That’s great feedback, a few other people mentioned the copy could be clearer in the HN thread. That’s so important for us to know, appreciate you saying so!

+1, great feedback

Appreciate your feedback!

Feel free to reach out and we can give you some free credits to your account: dani@jam.dev

We really just care that we can help you streamline bug reporting, we don’t want the pricing to get in the way.

Yeah! Right now Jam works on Chrome, Brave, Edge, Arc and Opera. We need to build a Safari and Firefox version. It’s a must do!

Yeah! Looks like iOS safari might be the only mobile browser which supports extensions at the moment which is too bad, because the bug reporting problem is very real for mobile