My idea is nothing like a call center. Each worker is their own boss. They decide when to work, and how hard they will work. The revenue they earn would be directly related to their effort, and not an hourly wage.
10 karma · joined February 27, 2014
As a non-coder, I love reading the responses of programers here. "Automate this!" "There is no way to scale." "This needs AI."
As an outsider looking in, my idea to scale is similar to Uber. Have workers that can sign on to work whenever they have the time. The workers handle the orders and receive a cut of the fee you charge. It would be great if you could have some kind of rating system where the consumer could choose who they work with, but I'm not sure how to make that happen with SMS.
I'm not saying this is better or more cost efficient than automation. I just see it as a solution to their current problem.
Uber is looking to automate, but check out their current valuation. They can afford to do so all by scaling with humans.
I'll now wait to get hammered by HN. :)
Does that make sense?
Too soon.
They refuse to send it to me, but LeaseWeb refuses to take any manual action with it.
Cloud Flare and LeaseWeb are not playing nice. LeaseWeb is asking Cloud Flare to give me the IP so that I can enter it into LeaseWeb's automated system, but Cloud Flare refuses to do so.
They've sent the IP to LeaseWeb, but LeaseWeb refuses to do anything manually.
Ugh.