259 karma · joined January 30, 2013
Answers in line:
>Did the quality of leads improve due to the open source version?
We are speculating that our quality of leads improved because the conversion to paying customers increased. However, we are still watching our cohorts carefully to make sure that all the users get a good experience and continue to use Plivo.
>Does the open source version create urgency/needs payoff?
We definitely think that this has paid off. It's really increased our mindshare in the open source community and the connection to users have been very positive.
>Can you say that the open source version of your product acted as a marketing channel? ex. get users to eventually paying for your paid or pro version?
The short answer is yes. Although, VoiceChatAPI is only one of many things you can build with Plivo, it has definitely shown a lot of people the possibilities and that has got people interested in using us for other things.
>Do you think the open source version will end up cannibalizing your own paid product?
No. The open source version is an unique offering and there will always be businesses who would want to pay more for a more full-featured service. Users who want to host themselves, should have access and those who want more have the option as well.
>Where are you hosting your pages and web api?
It's on Heroku.
>If you would do it again, what would you do differently?
We would've done this much earlier.