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superlucy

259 karma · joined January 30, 2013

Growth Hacking @Plivo (YCS12) | tech evangelist, lover of all things made well, design & UX aficionado, MIT (poker-playing) alum, all-around geek, and amateur furniture maker, more TBD… Follow @lucylzhao.
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superlucy··on Origami – new tool for designing interactive user interfaces
I've been looking at something like this to pick up. Didn't know that this was released until today, but there seems to be a lot of people who are using http://framerjs.com/. Seems like the FB team was using Framer until they developed their own. Check the Product Hunt post: https://www.producthunt.com/posts/framer
superlucy··on Introducing Opencall
Great stuff @scottybowl! You can test the system live by signing up and getting a free number at https://manage.plivo.com/accounts/register/
superlucy··on 2048 in 3D
thx for the strategy... I developed something similar while playing, but this explains it much more explicitly. :)
superlucy··on Dear startups, stop being afraid to show a phone number on your website
awesome build
superlucy··on What happened when our OSS project stayed on the front page of HN for 24 hours
@notastartup,

Answers in line:

>Did the quality of leads improve due to the open source version?

We are speculating that our quality of leads improved because the conversion to paying customers increased. However, we are still watching our cohorts carefully to make sure that all the users get a good experience and continue to use Plivo.

>Does the open source version create urgency/needs payoff?

We definitely think that this has paid off. It's really increased our mindshare in the open source community and the connection to users have been very positive.

>Can you say that the open source version of your product acted as a marketing channel? ex. get users to eventually paying for your paid or pro version?

The short answer is yes. Although, VoiceChatAPI is only one of many things you can build with Plivo, it has definitely shown a lot of people the possibilities and that has got people interested in using us for other things.

>Do you think the open source version will end up cannibalizing your own paid product?

No. The open source version is an unique offering and there will always be businesses who would want to pay more for a more full-featured service. Users who want to host themselves, should have access and those who want more have the option as well.

>Where are you hosting your pages and web api?

It's on Heroku.

>If you would do it again, what would you do differently?

We would've done this much earlier.

superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
@sparky You're correct, we are very aware of that risk, so we do have an algorithm in place to deter people from abusing the system. With that said, most users would not get to that limit with regular use while developing.
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
Indeed we are in the same space as Twilio. However, we do have quite a number of differences. On the technical side, we have dedicated hardware for our media, which means that our call qualities are consistently great and drastically increases the number calls which can happen concurrently on our box. Our framework is also written on FreeSwitch, an open-source telephony platform. On the non-technical side offer 24/7 chat support at no extra cost and competitive pricing that just gets better with higher volumes. :)
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
@tehwebguy Yes, that's right. We want you to use Plivo to the fullest.
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
the price for sending out an SMS is technically the same for the trial account, but you won't be paying for it :)
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
Yes, you can definitely do that. However, the your caller ID will be that of the phone number assigned to you. Upgraded accounts will have the ability to customize their caller ID.
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
Anytime!
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
Much appreciated :)
superlucy··on Plivo Rolls Out Free Trial Account that Lets You Do Voice Calls and SMS
Free trial is for life :)