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Effective, September 1, 2020, the airline will implement a zero-tolerance policy in support of the requirement for all guests, over the age of two, to wear masks and face coverings. Non-compliant guests will face penalties including denied boarding, return of the aircraft to the gate to offload the passenger and the suspension of travel on any WestJet Group (WestJet, WestJet Encore, WestJet Link and Swoop) aircraft for up to one year.

There is an alarming trend in the number of reports of unreliable speed and altitude indications during the first flights following the aircraft leaving storage.