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ryanchan001

54 karma · joined March 25, 2015

CEO and Founder at UpKeep (https://onupkeep.com/)
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ryanchan001··on Launch HN: UpKeep (YC W17) – Basecamp for Facility Maintenance Teams
Oh man! Okay that's definitely on us--we are trying to through a design update to fix that up.

But here's the 411

We charge only for technicians and the admin users-so that means you can add as many people to your group that submit requests (ie. hey the HVAC system just went down). We've got a free trial which is based on usage (first 25 work orders are free).

Sorry if that's not as clear as it should be and thanks for your input!

ryanchan001··on Launch HN: UpKeep (YC W17) – Basecamp for Facility Maintenance Teams
Hi everyone! My name is Ryan and I am a founder at UpKeep (www.onupkeep.com). I am a bit of an HN noob, so please excuse my noobiness :)

I started UpKeep in 2015 to mobilize and modernize maintenance software. I used to work in the manufacturing industry where I saw this type of software being used, but all on a desktop. Technicians, as you may know, are always out in the field, but the software they used was all desktop based. I started UpKeep to give technicians the ability to record their field data from anywhere without needing to be tied to a desk.

If you got through that full paragraph, you rock! Most people think maintenance is boring, but I tend to think it’s pretty awesome—heck yeah.

Anyways, I am happy to answer any questions!

We are currently in the Winter 2017 YC batch. And if you aren’t in the maintenance industry or have any facilities to manage, here are some things you can ask about that I think might be more interesting to you!

-I am a solo founder in YC (there are some in YC so it’s definitely possible!)

-I was a chemical engineer turned iOS developer

-When I first started UpKeep I literally had no idea how to code, but I learned over the last 2 years (it was slower for sure)

-I worked on UpKeep during the crack of dawn hours while I still had a job to pay the bills for about 1.5 years before jumping into it full time about 7 months ago

-I was working out of my mom’s garage for the past 2 years until YC (now I am working out of my girlfriend’s parent’s guest room—I would say that’s an improvement)

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