riverguardian

I think "tracking" is a bit misleading here. It's product (search) usage activity. None of the Workspace data you provide is ever used outside of Workspace, nor is it used for any other purpose than for the benefit of you and your users (we can't create machine learning models from your data to improve the experience for other customers, for example, without your prior consent), and that data is never used for ads.

Oh it certainly doesn't require a complete search history. That's why Workspace search history will have 18-months retention by default (which is aligned with Google's policy in general) that you can change down to 3 months if you so choose (and if your Web and App Activity setting has retention set to 3 months, we'll also automatically carry that forward to Workspace search history). You can always turn the setting off.

But, being able to better help users find recent files or emails does require storing _a_ history, which we can't do if the setting is off.

Great question. The premise here is that search is an integral part of the product experience of using Google Workspace. We don't offer controls that separate each piece of functionality within Workspace products. The reason there _is_ one governing both Workspace and non-Workspace data (the current Web and App Activity setting) is mostly historical in nature, and the fact that there are two existing controls (one for the admin, one for the user) means the vast majority of users don't even have the chance to try the feature out to figure out if it's useful for them. Hence the default on. But as noted in the email we'll be very transparent to users telling them that the setting is on, and it's also why this email went out 60 days prior to the change, as advance notice.

That being said, there's an important note that wasn't communicated in the email since it was sent to (paid offering) admins: consumer (non-paid) users who have Web and App Activity disabled will have their Workspace search history setting _also_ disabled as part of the migration. That's because we recognize a user who has turned Web and App Activity off explicitly likely won't feel the need to benefit from Workspace search history either.

Hello hello, PM for the feature checking in here. amf12's reply is quite on-point. Web and App Activity is designed to store search activity across all Google services, and we're splitting Workspace data out since it's governed by strict data handling guarantees, with the hope that more people will feel comfortable getting the benefits of better search in Workspace without having to opt-into search history being tracked for all Google services.

Search history can be immensely useful for our users, since a lot of them re-run prior searches or want search experiences built on top of prior ones. Today, for the Workspace paid offering admins who choose to disable the somewhat confusingly named Web and App Activity admin console control, users in the domain have no ability to get relevant and historical search suggestions in Drive or Gmail that can help them save time.