pqvst

It was quite a few years ago now, so I don't remember the details exactly. It might have been something specific about it being a battery issue. In any case, I remembering spoking to both customer support in Sweden and Japan and was informed that I couldn't get it repaired in Japan.

Indeed. But I had to take it back to Sweden somehow to get it repaired lol

Interesting. Indeed, I wasn't aware of that. But I wonder if the capped repair cost is only available in the US, or if it's a global thing. There seem to be some differences between US and ex-US when it comes to Apple support.

Hah, thanks!

Honestly the swollen battery made me fear for my life any time I used it. On planes it would swell so much (even when turned off) that the keyboard almost popped out.

I had to wait for parts as well. For example, Taiwan and Japan didn't have a Swedish top-case so they had to order one. It took about a week. But I could keep the laptop while they were waiting for the part to arrive. Once it arrived I went back and they fixed it within 24 hours.

Like I said in the post, Dell refused to offer any sort of service while I wasn't in the country I had purchased my laptop. I don't know if that's changed, but that was a complete deal breaker for me back then.

They did. I had 2 complete replacements. I'm on the third one now. It's all logged in the blog post.

Yes. My laptop is where I do all my work. Since I work remote a lot, I try to stick to as few devices as possible. Having a MacBook where I can also run Windows and Linux as VMs when I need to, has been a huge benefit.

Haha, nope. It's perfectly fine and undamaged. I work remote a lot, coffee shops, cafes, coworking spaces, airplanes. So it moves a lot. No unusually high temperatures.

I always use a soft case when I put it in my backpack for extra protection. Heat might be an issue though, especially if the laptop is hot and goes into my backpack directly.

Maybe I should consider a Pelican case now that my APP has expired... and maybe install some fans as well...

I'm not sure to be honest. I was not aware of that as an option when I bought my previous Dell XPS around 5 years ago. Maybe things have improved now though.

When we were self-hosting Grafana with an influx data store writing queries was actually very easy since Grafana provides a "query editor" to generate the SQL for Influx. Ironically that was much easier to use than InfluxDB Cloud's own solution (which now uses a completely different query language).

Grafana Cloud seems to mostly advertise the pull model, whereas we were really looking for a push model. I'm glad I figured out how to get that to work with Graphite, since Grafana Cloud offers both Prometheus and Graphite.

Now given that Grafana Cloud's free-tier covers our needs I'm glad we no longer have to maintain a self-hosted version (and we're definitely getting better performance now).

...säger vd:n :)

Yeah but a survey isn't what I'm looking for. I want something like this: https://wantoo.io/paperworks/ideas/

I gave that a try, but it felt too "clunky" and the voting part felt hidden. Other than that it's a good suggestion.

how would they even do that? do they some how receive a receipt from the merchant? i use amex myself and have never seen any receipts. i'll do some more research...

that's definitely on my todo: https://github.com/pqvst/paperworks-talk/issues/3