plplok

24/7 Priority Support is a feature in the $199 monthly Business tier

Thus I think the OP has been undercharged.

Thanks for sharing. May I ask how much of a paycut should we expect for the move?

I'm wondering about this as well? Who was it?

I'm pretty sure there were many internal discussions as to why/how to push this change. I'm surprised that those haven't been leaked.

is your team hiring? ;)

any recommendations?