pfredrich

Look here: http://en.wikipedia.org/wiki/Address_Verification_System

"AVS verifies the numeric portions of a cardholder's billing address. For example, if the address is 101 Main Street, Highland, CA 92346, in the United States, AVS will check 101 and 92346. Sometimes AVS checks additional digits such as an apartment number, other times it does not..."

They might call it 'full address', still it's just the numeric part.

- Eliminate the concept of a shopping cart if you just sell one product

- Don't force buyers to create an account

- Don't ask for the same information twice like shipping and billing address (if you collect billing address, you shouldn't)

- Combine first and last name into one field: name

- Auto-complete address based on ZIP

- Trust messaging

Baymard has great recommendations based on their extensive studies: http://baymard.com/checkout-usability

Excellent thinking! This is one of the ideas on our list, no concrete plans or timing yet though. It should just be real simple to sell the products you make so that you can spend more time on the things you actually care about like making some cool products.

For digital goods, we'd handle the fulfillment for you. Goal is to make it dead simple and to provide everything you'd need, so you don't have to use any other services or do any coding.

Still, a server to server notification would be a good thing to have, no concrete plans or timing yet though.

Thanks for your feedback.

You're right. We need to -- and will -- figure something out to better convey the buyers' end to end experience to people interested in using our service to sell their products.

Fair point. We're open to exploring other pricing structures based on the market feedback we'll get. In general, goal is to rather be the Apple of eCommerce than the Dell. (Well, that sounds cheesy and not in a good way :) Sorry.) We don't want to be the cheapest service but the one that provides our sellers with the most value.

Outsch. We're fixing that as we speak. Our apologies.

Based on the other comments here you can tell we use neither Stripe nor Balanced :) One of the other big guys... Please email me if you'd like to discuss details: paul@cropup.com

I shall and I will. Thank you very much.

Thank you. This doesn't look like a lot of fun to read... Will suffer through this. Again, thank you very much. Very helpful, very appreciated.

We see shopping cart providers as our competition and they usually charge setup and/or monthly fees, which we do not. Given the value and functionalities our product provides we feel our pricing is fair, but we're open to structuring it differently in the future depending on market feedback, like volume or product price based, or we introduce a premium account with a monthly fee but lower per transaction fees.

You're right, we need to make pricing more visible.

We have some interesting ideas for what we can do with pricing in the future, like based on volume or product price or maybe we introduce a premium account that comes with a monthly fee, but lower fees per transaction. Still thinking about these.

For now we think 10% is a fair price given the value and the functionalities our product provides, e.g. calculating taxes based on the seller's nexus states and the buyer's shipping address. Also, the seller is only charged a fee in case of a successful order, but not e.g. in case of a refund, which is different from other services like e.g. PayPal. (And different means better here, we think.)

It's for anyone who wants to sell a product on a social network like Facebook, Twitter, etc., whether you have an online store already or not. It's not great to share a link to your online store on social networks because then your customers have to go through the entire checkout flow incl. putting the item into the shopping cart, going to the shopping cart, clicking on checkout, creating an account or not, ... even though all they want to do is buy one specific item quickly and easily. With CropUp you can sell individual products via a very streamlined checkout flow, that works great regardless of the social network or the customer's device (mobile, tablet, desktop).

I'm not familiar with them, but I'll check them out now. Have you used them? Do you like them?

Hmm. I'm not following, can you please explain? It's not US only and that's what the FAQ says / is supposed to say.

Correct, great observation. PayPal Masspay charges the payment sender a fee, but it's free for the recipient. So these payouts are free for our merchants.

Interesting. Would you be able to provide me with a link to where I can read more about this, please? Would be very helpful. Thank you.

Good question. PayPal was the easiest to use, for now, and works well. We'll likely add additional payout options, but no concrete plans or timing just yet.

Yep, we noticed that as well, will fix it. Excellent observation, thank you.

For now we're focused on physical products, which come with a couple of challenges sellers of digital products usually don't have to worry about, like taxes, fulfillment, returns/refunds, etc. Our goal is to provide a product that equips sellers with everything needed for selling online and to make it real simple, so that they can focus on making their products and don't have to worry about selling them.