2,747 karma · joined September 20, 2011
* The entire Postmark team is joining ActiveCampaign, and we are going to continue to operate the way we have always operated for the foreseeable future. That includes the support team you love!
* We definitely don't plan to change any of the things we do to ensure the highest deliverability in the industry. We are not, for example, making any changes to the manual approval process—that will definitely continue.
Also keep an eye on the FAQ as we will be updating it throughout the day: https://postmarkapp.com/postmark-activecampaign-faq
Postmark product manager here, so I'm a little biased but... yes we are! You can see our Time To Inbox stats on our status page: https://status.postmarkapp.com/
We also have a handy migration guide here: https://postmarkapp.com/migration-guides/sendgrid
Postmark product manager here... I'd love to know more about this. We publish our Time To Inbox on our status page: https://status.postmarkapp.com/
The only time emails might sit for longer than a few seconds is if there is some issue with the account (such a accidental spam being sent due to form abuse). If you have specific examples, can you please email support@postmarkapp.com and we'll look into it for you?
Postmark product manager here... I'd love to know more about this. We publish our API response times on our status page (https://status.postmarkapp.com/), so this is a surprising comment. Can you email support@postmarkapp.com with your account details and we'll look into this for you?
That said, there is a case to be made for very large senders to have their own IPs. We agree with that. Our point is mainly that the vast majority of senders don't need it, and should rather use the stellar reputation of our shared IPs to ensure good deliverability.
If anyone would like to chat more, I'm happy to jump on a call - https://calendly.com/rianvdm/postmark-customer-calls/
As mentioned in the post, the claims are indeed based on real studies: observing users as they perform prescribed tasks in a usability testing lab.
Did I mention it's silly?