1,032 karma · joined October 3, 2016
And you can think of extending this approach to domains like sales and marketing.
This is probably the most convincing use case for OpenClaw and Hermes.
But: as you are opening your heart and brain to LLMs it raises the question if local inference might be the best approach.
Good on them that they want to provide a way to bring back customers on board that were burned / surprised by their move.
BUT: The industry is missing a significant long term revenue opportunity here. There obviously is latent demand and Claws have a great product market fit. Why on earth would you deactivate customers that show high usage? Inform them that you have another product (API keys) for them and maybe threaten with throttling. But don't throw them overboard! Find a solution that makes commercial sense for both sides (security from API bill shock for the customer / predictable token usage for the provider).
What we're seeing right now is the complete opposite. Ban customers that might even rely on their account. Feels like the accountants have won this round - but did not expect the PR backlash and possible Streisand effect...
Meanwhile the rising popularity of Claws creates a yet untapped new market segment where users spend significant tokens.
A „soft“ migration of users by explaining to them how the API works, how to pay and how to change from OAuth would be way smarter.
The way this plays out right now is that current Claws users are massively penalized by being suspended indefinitely and new users will think twice. And we can expect a solid PR disaster / Streisand effect for the „poor“ model providers like OpenAI or Anthropic.
Commercially choosing the soft route by warning and throttling will be way smarter and possibly generate more long term revenue
While researching the outage (which seemingly was caused by AI scrapers hitting the site hard) I learned that interesting discussions about the future direction of the project are happening on the mailing list
Issues seem to start around 15:00 GMT
I was wondering how big the price differences would be so I set up a quick form to collect some data points from several countries and for several products.
It would be cool if you could provide some data - I would then share it back as a reply to this thread within 1-2 days after closing the survey. The latest data entry will be possible on Sunday.
While this is weird (love this word...) this is also unacceptable and potentially dangerous behaviour.
Has anyone experienced the same issue and found workaround?
Most ISPs have CND appliances in their racks to save on uplink bandwidth. And from a satellite perspective the uplink (in this scenario: the downlink from the satellite to the gateway) definitely is the expensive bottleneck.
You want to avoid congestion and every bit of caching could be helpful.
Then it comes down to the mass and power budget (and the reliability of flash drives in space) - but that doesn't seem too terrible.
A) monitor traffic on my home network - especially in a MikroTik environment
B) identify malicious activity
Thx