51 karma · joined September 12, 2019
1. Having very frank and open conversations with your co-founders. Hopefully you have a founding team you can be really honest with. Go on walks. Talk about your feelings. It can take awhile to build this relationship but it's very worth it.
2. Find mentors. Doesn't have to be someone you meet with every month (though those are great too!) but if you're struggling with some imposter syndrome on a new task ask your investors to intro you to 2-3 people who have done that thing well before. Everyone is happy to share advice. I go into those meetings and say "Hey I'm XYZ, I'm working on this ABC task and would love your advice, here is what we are doing today and what we're planning on doing. What would you do if you were me?"
3. Get a coach. You investors can probably intro you to someone. They can run from $250-$1000+ an hour but very worth it. I meet with my coach 2x a month and it's kind of work therapy. A chance for me to be very vulnerable about where I am and to talk out my problems.
4. Show some vulnerability to your company. Every now and then saying hey I'm not sure about this thing or I'm new to this can actually inspire more faith in you because then when you say hey I'm confident in this thing, they believe you more since you were willing to share a time when you weren't confident. Also can inspire them to speak up if they aren't sure. If we all go around pretending we know everything all the time then our employees will do that too and then you have a culture where things aren't optimal but people don't think they can talk about it or get help.
1. Some people just have zero clue. They just don't have self awareness of a good set of internal metrics on how to perform. These are almost always people that had flags when we hired them but we were hiring fast for a role and brought them in.
2. As a manager I didn't give hard feedback early on. It is difficult, especially with people with potential to give that hard feedback (you're moving too slowly, this isn't up to snuff). I've had to do hard corrections later on that could have been solved if I had stepped up and spent the time early on to say hey this needs to be better and how.
Also, underinvesting in promising talent is a huge problem at startups. You often have first time managers or execs who are managing way too many people. So potential leaders don't get the mentorship they need. Given that attracting new, good talent can cost tens of thousands of $s in time and recruiting costs, it is a smart move to put money into leveling up and retaining people! Find them mentors outside the company (YC has a great community for this, as do other VC funds and industry groups), pay for coaching, or find a mentor in the company that has more time. It really pays off.
Though that depends on the equitable distribution of the vaccination