85 karma · joined October 23, 2008
It's Rackspace. I haven't mentioned them by name to this point because truth be told, we like them a lot. Their services are top-notch and the team members we've dealt with are great people, top to bottom. I wouldn't hesitate to recommend them to anyone in fact, as long as there are no potential legal matters to be considered...
Their legal department is where we take issue. Despite the fact that we comply immediately with any and all founded legal claims, they refuse to back us on this new round of ridiculous and frivolous claims that directly impact our livelihood and our rights. The bottom line is they have a lot going on right now and it seems like legal just doesn't want to be bothered. So be it, onward and upward.
The best part about all this - the company who is bullying us has never, not ONCE, sent a notice directly to us. Nope, they just pelt our host as a scare tactic. Low and behold, it finally worked and our host gave us a week to vacate. Super, thanks...
So as usual, you guys rock. Thanks so much for the help. Sweden here we come - where the air is cold, the women are blond and the hosts have brass balls.