If these interfaces go away, the future of music won’t be nearly as much fun as it is now.
191 karma · joined September 25, 2012
If these interfaces go away, the future of music won’t be nearly as much fun as it is now.
It makes the article unreadable...
They seem to have a huge problem at SC and it’s not clear to me that they have any reason to try to stop it. I have been reporting this behavior for years and from my perspective it hasn’t gotten any better.
I have no evidence for this but it feels like Soundcloud is on life support and they have zero or near-zero developers working on it.
My favorite was where they used the volume of hot sauce poured into a cup as the measure of aggression.
Hopefully they've come up with some better ways of measuring it since then.
These publications were headline-grabbing, but some of the study design was laughable. The whole state of affairs led me to leave the discipline (which led me to a career as a software engineer). I'm glad that I did, because the reproducibility crisis hit hard within a few years of me deciding to do something else with my life.
Some of the studies that I read made me think that there was a link between frustration (caused by e.g. undesirable outcomes in videogames, or performance issues like high latency) and aggression, but of course the researchers assumed it was the violence.
I wonder if they've done anything clever to make it more efficient since then?
iTunes Match is still around, costs $25/year, and works through Apple Music.
I wonder what they'd say in response?
For me, a lot of the value is in having a single app that I can turn to for most of my dev tasks. That app happens to be a terminal (with different projects contained in different tmux sessions).
I believe that this is happening in NZ and per the article, Italy.
But in other places (USA and Brazil come to mind) it’s a whole different story. Seems dangerous to suggest it could just die out, while cases are on the rise.
[...] at Basecamp we help people for all sorts of reasons. We apply credit to accounts for all sorts of reasons. We provide hardship exceptions for all sorts of reasons. We discount our software for teachers. We provide free versions for first responders. We extend trials for those who need more time. We extend payment terms occasionally for those who can’t make ends meet this month. We make exceptions because people are exceptional. We take enormous pride in helping people out. And we’re damn good at it.
If we had to push our customers through Apple’s system, we couldn’t do any of that. Apple’s rules prevent us from servicing our customers, yet Apple gives us no choice but to submit to those onerous rules or not be represented on their platform. [...]
This reflects my experience as well. If I can help customers with their billing issues, it makes my company look really good – we get an opportunity to provide exceptional customer service. If their subscriptions are managed via Apple, we don't really get that opportunity; instead, we're just one of many apps that can't make exceptions.
Apple is far less likely than the company that builds the app to care about the sorts of individual customer reasons for needing a trial extended, account credited, etc, that are mentioned in the article.
Yes, lots of companies are bad at customer service. But some are really good! (you can tell by how their customers gush about them.) And with forced in-app purchases, the good ones don't get the opportunity to do their best work.
When someone signs up for your product in the App Store, they aren’t technically your customer anymore - they are essentially Apple’s customer. They pay Apple, and Apple then pays you. So that customer you’ve spent years of time, treasure, and reputation earning, is handed over to Apple. And you have to pay Apple 30% for the privilege of doing so!
Very true. I think people tend to associate in-app purchases with Apple unless they're very sharp or very motivated to do otherwise.
Does anyone think Apple will address this in any form at WWDC next week?