772 karma · joined October 27, 2013
email: tobi at yasoon.com
One could think of contextual information added to emails, like detecting invoice numbers, intellligent attachments (e.g. recognizing Dropbox links etc.) and so on. I really hope there will be some client like this in the future, if not, we'll build it :)
Also, this is not the first time this happens.. I mean their data center was on fire (www.engadget.com/2014/04/20/samsung-com-outage-sds-fire/), but isn't there some failover?
Disclaimer, I'm not actually using Outlook.com myself but I have a dummy account where I checked the following stuff.
1. The "delete" button, next to the navigation arrows is not a delete button. If you hover the button it says "Back to messages" and it does exactly that.
2. The top menu would be quite hard to operate if there weren't any visual cues which button you are hovering, but there are some - You can clearly see at any time which button you are going to click.. The placement of course can be discussed, but looking away while clicking will also not work on GMail.
3. It's argued that Outlook would not respect the "default" use cases. But then, I don't get why it's confusing that your e-mail is classified as junk if you click the "Junk" button. What should happen instead?
4. Reading pane is actually no mistake but used by MS since forever to name the place where your e-mail is previewed.
We are trying to be transparent about that - so the following is also mentioned in the installer wizard :)
TLDR; We are not sending any(!) data of your inbox to our servers. And we will never do!
When you install yasoon, there is a little registration wizard at the beginning which will register an account at our server. This is simpy to confirm that you are the owner of your e-mail address (we are sending an automated registration email afterwards). In addition, you can give a small profile which will make the UI a little more user friendly (profile image, etc.). This is also transferred to our server. However, this is completly optional and is currently not used anywhere. We may offer some collaboration features in the future, but this will also be opt-in to share your profile.
Besides that, we only log some serious errors which occur in our runtime, but we never send any data of your inbox out! No e-mail data, no tasks, no calendar items!
//Edit: In addition, the remote logging is disabled when you turn on the Dev mode, because we are only interested in production errors.
I'm one of the founders of yasoon - unfortunately Microsoft does not offer any kind of API for Outlook on Mac. This makes it quite impossible to implement this.
In the long term we may provide something like this as an standalone app or an extension for Apple Mail - which ironically allows plugins.
The interesting thing was, that each person has found an own solution to the massive amount of information you need to keep and look up later. There were of course wikis, portals and stuff but most of the people always kept the most relevant information in their inboxes.
This would manifest in: - Folders with "Dummy"-Mails, used for storing notes - Actually using the notes function - 4 or 5 level deep folder hierarchies of mails - "Complex" categories on mails for finding information
I have no insight into the processes at Yahoo, but I suspect at least some of the things work similar over there. The problem is, migrating these kind of (mostly unstructured) information is painful and could take weeks - provided the new mail system would even support such an abuse.. If there is no alternative in place, the next step would possibly be One Note, or worse Notepad.
I also think Microsoft missed a huge opportunity by not positioning Outlook as more than a e-mail tool but a shared information system. I even worked in a team for a few month, which developed a "Mail Publish" solution, where you've got a button in your Outlook which would upload your mail to a server and index it, so the whole team could get to the information..
(disclaimer: my startup depends on Outlook, but this is less relevant to this specific problem)