Yeah, I had 2019 9570 XPS biggest piece of shit laptop I ever owned. It ran so sluggishly, I tried everything fresh windows install, dell diagnostic, bios update you name it. It made so much noise and would hang up all the time. The wifi card was terrible too.
Later I found out that batch of XPS were prone to failure. They do this “power-saving” thing where they never shut down completely. So for that reason you weren’t supposed to transport them - wtf?? I would carry it in a bag sometimes to university and you would feel it randomly turn on with the fans whirringe. From reading lots of dell support threads, it seemed like dell qc was really hit or miss. So much variation between batches.
Anyways that experience gave me ptsd for high end windows laptops and I got a M1 Air few months ago. It’s been a way better experience so far. It does laptop things really well imo. Nice display(huge!), lightweight, good battery life, great performance for everything except gaming(don’t bother). I press the on button and it instantly picks up from where I left off. That’s huge coming from xps, I would turn that shit on and wait anywhere from 1-10mins, with no guarantees that id be reconnected to the wifi. I even got a high end windows 11 laptop from work that’s more expensive then my M1 and it feels sluggish.