...
"Practice root thinking [1]"
[1] "Term _I_ coined"
15 karma · joined October 22, 2022
...
"Practice root thinking [1]"
[1] "Term _I_ coined"
(Yes)
It's possible to believe in a company mission, and even to drink the company Koolaid to the extent one might romanticize on YN (I did in my early days, while also resentful of the demands of oncall), but it is not necessary to give all the hours of your day to any company. Also, I do enjoy engineering, so your hypothesis is also off base in that regard (in fact I don't really care much for the idea of professionalism). I know plenty of accomplished and happy people for whom work is just one part of their lives and not their defining attribute.
Doesn't sound so bad as I write it and remember it... :)
"I would strive to get the support burden down to a very occasional alert on my phone that I can respond to from my phone."
It's possible we're working on different kinds (or scales) of software or differently sized organizations – there are no human customers actually "calling," nor can you typically resolve true production incidents (let alone root cause them or estimate impact) from a phone.