lgabraham

Thanks. Many of our items we can trace directly back to the distributor.

The question about replacement parts is interesting, and maybe more difficult. We may not solve it directly.

We hope to become the best place to discover furniture online. Today, it is more likely that someone might use us to make sure they are aware of the best price. We do have a Chrome extension to "take with you" to this end.

Wow, great feedback. It has been difficult to distill the problem in a concise way.

Would you mind if I asked: how might you do this?

It certainly is more complicated, and you bring up many good points.

One thing working in our favor is that relatively few manufacturers make a lot of furniture that is sold. There are few suppliers and many channels, which means that often items are truly interchangeable.

It is also the case that the stores with the cheapest prices tend to be recognizable big box brands (Home Depot, Lowes, etc.) not necessarily no-name stores.

Some suppliers control their channels better, especially in the high end of the market. And there are D2C furniture brands that don’t sell through channels at all. We do hope to offer these stores a way to sell through our marketplace via an easy API.

It certainly is the case that buying furniture is more emotional in a way buying a TV is not. We do want to honor this in how our site is organized.

Based on our research, they have very positive customer reviews. (Appliance Connection has 4.5/5 stars on Trust Pilot, where Wayfair has 1.4/5 stars.)

Yes, we couldn't agree more regarding seller comparisons, and on the ability to compare across many dimensions. A way we think about this is that the price you are willing to pay might vary by the experience you expect to have. We have in mind something like Hipmunk's agony index. With a tool like that, users can decide how much more they would pay to avoid a possible bad experience.

Yes, prices change often, and by a lot! We are considering price tracking as a future feature.

Renting-to-own is an interesting and important alternative to purchasing. Best of luck to you, too! We're always open to share things we've learned!

Thank you very much.

The majority of the items we list today, we can trace them back directly to the distributor. We have blacklisted some selling websites based on low customer reviews.

Yes it is an enormous amount of work. We do update retailers at different frequencies. The overall inventory gets updated once a week.

Thank you. Our search is currently fairly fuzzy. We're refining search intent over time. We just introduced filtering, and plan to add more dimensions in time.

They don't include Amazon links, for example. They also don't effectively connect all of Wayfair's links. These two sets alone comprise of roughly 60% of online furniture sales.