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kunle

5,502 karma · joined March 3, 2011

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kunle··on San Francisco's Real Startup Secret Sauce
I think what he's getting at with the NDA point is the start of the conversation. As an ex-finance/NYC guy, you see this all the time in New York (thankfully its getting less frequent but I just had it happen again the other day): you meet a founder, he/she has an idea, and in order for him/her to share the idea, they ask you to sign an NDA. Just to hear the idea. Happens with alarming frequency.
kunle··on Finding Anyone’s Email Address
Interesting - all I've seen when I've used this technique in the past is emails bouncing. Will keep an eye out for this.
kunle··on Finding Anyone’s Email Address
You can collapse all these into one step - find an organization they are associated with (like their employer), and take the formats (Johnd@, jdoe@ etc). Stick one into the "To" field, and the remaining into the BCC field. You'll end up with about 8 email addresses total, and 7 will bounce. This works 95% of the time.

Caveat - its probably a bit spammy but the folks I learned this from have to my knowledge never been banned. Use at your own peril.

kunle··on Introducing Live Chat analytics from Hipmob
OP here (Ayo at Hipmob). We've integrated with mixpanel and Google analytics for a while now. Our latest feature takes key insights from your sales or support chat, and sends them to you in a digest. We thought - instead of you going to dig to see what the data means, we'll just do it for you. Happy to answer any questions - or email me at ayo@hipmob.com
kunle··on New chip delivers DNA results within an hour
This law and order episode is being written as we speak.
kunle··on How Zappos delivers "WOW" in the mobile era
OP here - we put this together with the Zappos team to set some examples for everyone going mobile. Here to answer any questions (or ping me at ayo@hipmob.com)
kunle··on Turn Gtalk Into A Command Line for the Web With Zapier
Awesome idea guys! We've been doing some of this with Hipmob - giving users commands to interact with all their integrations but we're purely CRM/Chat - this is an insanely useful tool.
kunle··on Strikingly, BuildZoom and Bitnami Lead Hottest Y Combinator Winter 2013 Startups
Zenpayroll was W'12
kunle··on Work Hard and Play Just Enough
Have any tips for getting out of Mode 1?
kunle··on The Importance of Overdelivery - experience using FlightCar (YC W13)
Some really good points here.

Wondering if you've corresponded with the founders about your experience? I've a car with FlightCar at the moment and I've found them to be really responsive. Just a thought.

kunle··on Just Landed
Have used this app since the summer/fall. It hasnt been wrong once and the UX is really great (The push notifications even sound like airport bells). No idea what the business model is, but the 8 or 9 times I've used it, I've been extremely happy.

I would say - if they supported longer lead times (so I could put in someone's info a week or a month in advance, and it would notify me, that would extend the value quite a bit). Otherwise, this app nails it.

kunle··on Talk about the problem, not the solution
I think the OP is on to a pretty big theme. Most of our lives we're taught to solve problems, not to find them. The idea of an exam is that you're given a bunch of problems to solve. Most people describing themselves would (or would like to) score themselves highly on the ability to solve problems.

In an environment where everyone is smart and driven (such as SV), being a good problem solver is just not enough. Being good at finding and articulating valuable problems is much harder, and I would bet that more startups/founders fail at this. Part of this is because, most people are never trained, and never think to ask what makes a valuable problem.

kunle··on How to get lost users to come back to your product
> Data shows that emails with questions in the subject perform much much better.

Would you be able to point to this? Would love the reference.

kunle··on Thomas Friedman Op-Ed Generator
The rough part about seeing this is, it really could be him! Well played sir.
kunle··on Ask HN: What do you use to manage your support?
What exactly are you looking for? We use Hipmob (we also ARE Hipmob.com) for live chat for our apps and our website, and Desk.com to handle email traffic and knowledgebase. We've also used Zendesk to handle email traffic in the past, as well as Olark to handle live chat for websites, and both work pretty well. Have heard of folks using Intercom.io for semi-automated in-app messaging, to good results.
kunle··on Upside risk
> If an angel loses all of their money on their prior round of investments, they will have no more capital to invest in that "single best investment"

Agreed. That being said, putting all your liquid capital to work in one round is pretty imprudent, no?

kunle··on Spotify Plans to Take on Netflix and HBO with Streaming Video Service
Thx for sharing. Any stats on how the funnel works in music vs movies/shows? I assume the same percentages apply across content (roughly) in terms of bands signed - > platinum records for music, vs. movies greenlighted to record shows for movies.
kunle··on Spotify Plans to Take on Netflix and HBO with Streaming Video Service
I would think there's no reason not to release it everywhere (I assume syndication will eventually happen to netflix produced content because why leave additional content revenue on the table?)
kunle··on Spotify Plans to Take on Netflix and HBO with Streaming Video Service
Is there a reason that funding original/exclusive content in music wont work the way that it has in video? (the way that it has worked for HBO/Showtime etc and that Netflix is now trying it?)
kunle··on Show HN: Threadless for socks
Been waiting for something like this for a while. Having tried a ton of socks, I find build quality varies quite a bit. Dont see any discussion of this on the site - can you elaborate?
kunle··on Yaxi, the Uber for Mexico, shows best practices for mobile app support
Hey everyone - Ayo from Hipmob here. We gave the team at Yaxi a little bit of help but they were up and running in a very short time and have seen a ridiculous amount of growth. Happy to connect anyone or answer any questions!
kunle··on The Cyprus bail-out: Unfair, short-sighted and self-defeating
Important part here:

> The second error is one of equity. There is an argument to be made over the principles of bailing in uninsured depositors. And there is a case for hitting everyone in Cypriot banks before any taxpayer in another country. But there is no moral imperative for whacking Cypriot widows and leaving senior bank bondholders untouched.

Typically, as you impose losses for burden sharing, you start with equity as the most highly risky capital, move to debt, and after that move to depositors. The reasoning is that this underlines basic choices about who is taking risk; equity investors have the most risk capital, bondholders are right behind them (based on the structure of the bond) and depositors are the lowest; philosophically this is because as an investor in equity/debt it's your job to evaluate the bank's chances of failure. As a depositor, you just want somewhere to park your savings.

Bad deal.

kunle··on Mailbox Is Joining Dropbox
Well said. Pretty easy way for all files you receive to immediately be in your Dropbox, and for Dropbox to either

a. launch an email service that runs off the space in your dropbox, or b. automatically create dropbox folders shared between all recipients of an attachment and automatically set permissions.

kunle··on Growth and Government
Ah - I misunderstood your point, but to some extent, you misunderstood mine. I don't equate "America" with the "Federal Government". I equate the taxes we pay, with a benefit in public goods that must be administered by someone (hopefully someone we choose). That might be the federal government, it might be state and local authorities, some private folks, charities, businesses or some combination (status quo = some combination). For the sake of this discussion, I'm indifferent as to who administers it, but we can agree that public goods cost something - everything from intangibles (social stability) to really tangible things (like roads).

That being said - yes we could be more efficient. I'm doubtful that $1TN in deficits annually are attributable to waste though - are we really overpaying for services to the tune of $1TN? Possible, but doubtful.

kunle··on Growth and Government
Rare earth metals for one. Human capital for 2 - there are simply more smart humans outside the US than inside (simply because there are more humans outside the US than inside it.)

Inputs found outside the US sort of misses the point though - we dont live in a world that is getting less connected. Instability elsewhere will find it's way here in one form or another, hence the need for someone to underwrite security. For the moment (and for the last 90 years or so) that someone has been mostly the US. It wont always be - eventually it will be another country, or coalition, but someone will underwrite global security, or the globe will be far less secure than it is today, with the attendant costs.

kunle··on Growth and Government
Your argument makes sense insofar as we as a society need to litigate/revisit what our positions are on these things, but, as is typically the case, the answers aren't all that clear. All the things you mention are things that reasonable people can disagree on.
kunle··on Growth and Government
We definitely need to revisit how much of this is "necessary" today. I will say this though, for the populace in Japan/South Korea/Eastern European countries, the necessity of the nuclear umbrella is not theoretical vis a vis China (in Asia Pacific) and Russia (in Eurasia, particularly after the events in Georgia a few years ago)
kunle··on Growth and Government
>I've paid into Social Security my entire life. It's one of the few things my massive federal taxes are going to give to me in this life. Of course, this one "entitlement" (it's apparently an entitlement to at some point pull out some of the thousands I pushed into Social Security) is the only thing really on the chopping block in any form.

The bases around the world were how the US bought global security, upon which our economic growth for several decades was premised. Without (what looks like) a sprawling military with bases everywhere, we would have less safe/reliable sea lanes, which means higher prices of inputs and lower value for exports, and we would also have much of the advanced world spending ever more of its money on defense goods (it's called a nuclear umbrella for a reason).

Social Security is one of the few things your massive federal taxes are going to give to you in this life THAT ARE OBVIOUS. The other stuff is just as important, though way less obvious.

kunle··on Growth and Government
> We should understand that as a consequence of technology and an economy of ideas, the gap between the rich and the poor will likely increase from its already high-seeming levels.

The gap doesn't just "seem" high, it "is" high. The core reason this is a problem is that higher gaps in income in a society are correlated (not necessarily causal, but they frequently appear) with social instability.

As voters, we currently want more America than we've proven willing to pay for. This means one of 2 things must happen.

1. We pay more for the America we have

2. We get less America than we want

"less" in this case could mean really obvious things like less services or benefits of certain types. It could also mean less of intangibles/unquantifiables such as social stability, or opportunity etc, which are hard to value until they're not there (I've spent much of my life in seriously unstable places in the world, and I can attest that little else works when you dont have the basics). Most likely, we'll have to pay a little more, accept a little less, and as OP suggests, buy slightly different things with what we're paying. If we don't make those decisions, gravity will make them for us.

kunle··on Throwing and catching an inverted pendulum with quadrocopters
They are already doing this: http://www.dailymail.co.uk/news/article-2281403/U-S-Air-Forc...
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