HNHacker News
TopNewBestAskShowJobs

jtcchan

116 karma · joined June 24, 2011

I consult with SaaS companies on conversion and retention design. I currently run product development at @dayboardco and consult under 2xcd.com.

Previously: Head Instructor at Lighthouse Labs, designer at 37signals and UBC. Reach out at john[at]2xcd.com.

submissionscomments
jtcchan··on Ask HN: Freelancer? Seeking freelancer? (July 2017)
SEEKING WORK - Remote (Based in Vancouver, Canada, GMT -8)

-------------------------------------------------------------

Conversion Rate Optimization for E-commerce and SaaS Companies

-------------------------------------------------------------

We're a conversion optimization consultancy (see https://2xcd.com/) where we specialize in:

- UX analysis and usage audits,

- CRO focused redesigns, and

- fully managed A/B testing campaigns

Our services are best suited for growth stage companies with at least $300k ARR and 20k monthly visitors.

We take pride in creating designs that pay for themselves. Our biggest win thus far was helping one of our clients double their MRR to $400k/month through split tests, landing page optimizations, and improving their return on ad spend in about 8 weeks.

We've helped companies big and small--SaaS companies with millions of users, venture-backed companies, 500 Startup alums, "traditional" online businesses. Chances are, we can help you reach your business goals too.

I have a background in usability research and UX design (12+ years) and my partner is a generalist that leads growth at our SaaS company. We're both technical (both: front-end, plus, I work with Rails + Angular) and are current with growth practices. We run the largest growth hacker's meet up in our city and meet with local experts regularly.

If you're interested in working together, I'm at john at 2xcd.com.

Looking forward to chatting!

jtcchan··on Show HN: I made a Chrome extension that helps battle impulsive procrastination
Hey! I made Dayboard :) thanks for using our product!
jtcchan··on Ask HN: Freelancer? Seeking freelancer? (September 2016)
SEEKING WORK - Vancouver, CA / Remote (GMT -8)

Conversion-focused UX/UI Designer; Rails/JS Full Stack Developer

----------------------------------------------------------------

Hi, I'm John, a conversion-focused UX designer from Vancouver, Canada.

I run a conversion optimization consultancy (https://2xcd.com/) where I help my clients get higher conversions on key metrics by applying design best practices and conducting online experiments.

Past results include:

- Increased sign ups for a well known SaaS product (15M+ users) by over 28% (~1500/sign ups per week, millions of new revenue annualized)

- Increased sign ups for my own SaaS product by 2.5x from a single CTA split test (from 9.2% to 23.3% - xxx/month)

- Increased revenue for a MicroSaaS / side project by 7.5x (by redesigning a 4-stage funnel with strong conversion lifts at each stage, $2500MRR)

I take pride in creating designs that pay for themselves, so if your project is not optimized and you can invest $xxxx for 2-10x returns, get in touch.

I've also been coding for 10+ years and can help your project with front-end development (HTML, CSS /SASS, JS/jQuery). I've worked with Rails, Angular, Ember and PHP and can navigate my way around most frameworks. If you have a side project, e-commerce site or SaaS that needs an expert to 1) clean up your UI, 2) improve the user experience, or 3) clarify your marketing messages, I'm your guy.

Site: https://2xcd.com/ (for services and ballpark quotes)

Github: https://github.com/jtcchan (for sample code, project references)

Email's in my profile. Thanks!

jtcchan··on The 5 Second Test
Author here. Would love to hear your feedback!
jtcchan··on Ask HN: Addressing Canadian Telco Abuse of Power
I fully support your cause and have witnessed this as well. I looked into it briefly and I believe your best avenues are:

* CRTC http://crtc.gc.ca/eng/ * Competition Bureau http://www.competitionbureau.gc.ca/

Where complaints can be made re: competitive pricing and misleading advertisements.

See also: http://www.ipvancouverblog.com/canadiancompetitionlaw-abuseo...

Good luck!

jtcchan··on Ask HN: Freelancer? Seeking freelancer? (July 2016)
SEEKING WORK - Vancouver, CA / Remote (GMT -8)

Rails/JS Full Stack Developer; UX/UI Designer

---------------------------------------------

Tech stack: Ruby on Rails, AngularJS, jQuery, Ruby, HTML/CSS/JavaScript, Heroku, Git

I'm a full stack developer (4+ years) with a background in UX/UI design (10+ years). I excel at helping others make great product decisions, especially in the early, exploratory phase. I've worked in roles as a user researcher, lead designer, product lead, and in conversion optimization and retention. I have SaaS product management experiences, trained jr. developers (as head instructor at a leading coding bootcamp) and have shipped multiple MVPs.

I'm currently working on my startup https://dayboard.co/, and am looking to take on a project to help fund development. I'm particularly interested in building software MVPs.

LinkedIn: https://www.linkedin.com/in/jtcchan Github: https://github.com/jtcchan

If you like to see code / UI samples, my email's in my profile. Thanks!

jtcchan··on Ask HN: Freelancer? Seeking freelancer? (May 2016)
SEEKING WORK - Vancouver, CA / Remote (GMT -8)

Rails/JS Full Stack Developer; UX/UI Designer

---------------------------------------------

Tech stack: Ruby on Rails, AngularJS, jQuery, Ruby, HTML/CSS/JavaScript, Heroku, Git

Availability: I'm currently wrapping up another contract and will be available starting mid-May.

I'm a full stack developer (4+ years) with a background in UX/UI design (10+ years). I excel at helping others make great product decisions, especially in the early, exploratory phase.

I've worked in roles as a user researcher, lead designer, product lead, and in conversion optimization and retention. I have SaaS product management experiences, trained jr. developers (as head instructor at a leading coding bootcamp) and have shipped multiple MVPs.

I'm currently working on my startup https://dayboard.co/, and am looking to take on a project to help fund development. I'm particularly interested in building software MVPs and am looking to explore React / React Native for my next project (but am open to other options).

LinkedIn: https://www.linkedin.com/in/jtcchan Github: https://github.com/jtcchan

If you like to see code / UI samples, my email's in my profile. Thanks!

jtcchan··on Ask HN: Freelancer? Seeking freelancer? (April 2016)
SEEKING WORK - Vancouver, CA / Remote

Rails/JS Full Stack Developer; UX/UI Designer

---------------------------------------------

Tech stack: Ruby on Rails, AngularJS, jQuery, Ruby, HTML/CSS/JavaScript, Heroku, Git

I'm a full stack developer (4+ years) and have a background in UX/UI design (10+ years). I've worked for roles as a user researcher, lead designer, and conversion optimization and retention. I have product management experience, trained jr. developers (as a lead instructor at bootcamp) and have shipped multiple MVPs.

I'm currently working on my startup https://dayboard.co/, and am looking to take on a project to help fund development. I'm particularly interested in building software MVPs and am looking to explore React and React Native for my next project (but am open to other options).

LinkedIn: https://www.linkedin.com/in/jtcchan Github: https://github.com/jtcchan

If you like to see code / UI samples, my email's in my profile. Thanks!

jtcchan··on Stop looking at HN and go work that thing you promised yourself you'd work on
Ha! This kinda talk belongs in Reddit.
jtcchan··on Female Founders Conference – Live Stream [video]
Damnit. I'm having a hard time playing the live stream.
jtcchan··on Female Founders Conference today at 1pm PT
Here's the link to the livestream: http://live.femalefoundersconference.org/
jtcchan··on DNSimple DDOS Attack
"New ETA is 30 minutes from now, trying to get systems wired up in the data center."

https://twitter.com/dnsimple/status/539560631863877632

jtcchan··on DNSimple DDOS Attack
Are these live attacks on any servers?
jtcchan··on Paul Graham and Jessica Livingston Interview [video]
yeah, it was even tough to watch him answer that. :(
jtcchan··on How to Start a Startup: Fall 2014
I don't know I missed this - but any chance I can apply late? :(
jtcchan··on Ask HN: How do you manage time between working and “absorption”?
Cool - let me know how it works out! :)
jtcchan··on Ask HN: How do you manage time between working and “absorption”?
There's nothing wrong with reading and absorbing new knowledge. It's doing it before you've done your important work. When you're done, you can (and should) indulge in activities you find relaxing and beneficial. Helps us stay informed and prevent burn out in the long run.

I ran into the same issue a year back and I ended up building a Chrome extension that helps remind you of what you should be doing every time you open a new tab: https://chrome.google.com/webstore/detail/dayboard-new-tab-p...

It does other things like helping you plan daily, figure out what's worth doing or not, help you cut down switching costs (i.e. when you do end up getting distracted), single handle your tasks, etc - but that's icing on the cake.

It's a different approach to extensions that block distracting sites, which while useful, I think misses the point. (The point is to focus on what you should be doing, not just block what you shouldn't be doing. Plus, there are times I think it's appropriate to read HN, Reddit, FB, Twitter, Wikipedia etc.)

Also, anecdotally, I can tell you a lot of my users fall in the same pattern where they're most productive on Mondays but get progressively less productive throughout the week. You're definitely not alone. I haven't dug into the data and I have a relatively small sample but if you dig around, I'm sure there are blog posts that talks about this already.

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks!

I might change my mind on this but I'm generally erring on the side of staying away from integrations.

At first, it sounds very convenient (everything's right there!) but over time, I believe it's going to do more harm than good.

There's a few reasons for that but the main reasons are:

- an issue / task created on another app might not fit within the scope of a day

- integrating tasks across services ultimately leads to having too many tasks in plain view.

Bottom line is this: seeing all your to dos would encourage you to "organize your todos" or "work on things you didn't intend to" -- which defeats the purpose of this app. There are plenty of other tools that organizes your thoughts / brain dumps / team communications pretty well and this isn't going to be one of them.

I'm not sure what you mean by your second point but remember, this list is really about what "you intend to work on today". Our priorities can and often do change throughout the day - but this might also show us the discrepancy between "what we set out to do" vs "what we actually did". Often times, we get pulled into doing things that are urgent but unimportant which 1) puts us into a fire-fighting mode and 2) may leave us feeling unaccomplished at the end of the day because "we were busy all day, but we feel like we got anything done". It's the same feeling we get when we spend all day in email. We've all been there before.

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks man! It's built on Rails and hosted on Heroku. The extension uses AngularJS.
jtcchan··on Show HN: Dayboard – Daily task management for teams
Hey man, thanks for the suggestion.

I mentioned this in another comment but generally, I'm against it too much "organizing and planning" inside Dayboard -- which 1) is what most task management / to do lists already offer (and isn't necessarily doing a bad job at) and 2) isn't the actual work that people should be doing.

That said: I do personally keep another to do list outside of Dayboard (I use Asana) where I do brain dumps of all the things I'd like/need to do. It might seem counterintuitive to use a separate service but Dayboard acts as a reminder when I get distracted or start doing things that I shouldn't be, and by keeping my "other to dos" in another service, it actually frees my mind from thinking about what else I could be doing. Out of sight, out of mind, right?

Let me know if that makes any sense -- I'd love to hear your thoughts!

jtcchan··on Show HN: Dayboard – Daily task management for teams
lol thanks.

Yeah, a common request is the "future list" but I'm against it because it encourages people to spend time "organizing and planning" inside Dayboard -- which 1) is what most task management / to do lists already offer (and isn't necessarily doing a bad job at) and 2) isn't the actual work that people should be doing. Having no more room to add more tasks means it forces you to move on to actually do them (a problem, that perhaps you might not have but many others would).

But anyway, I might change my mind so never say never. :) Thanks again for the suggestions!

jtcchan··on Show HN: Dayboard – Daily task management for teams
Cool -- I personally don't use pomodoros but a lot of my users swear by them. I'll make sure I deliver!
jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks for the kind words. Let me know how it works out for you guys. You can always email me at john at dayboard dot co.

Yeah, there are a few other minor visual glitches as well - sorry, still ironing things out :) I'm working on it!

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks! Hope you enjoy the app. Let me know if you have any questions!
jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks for the suggestions. I'll give them some thought first but I can say now that there won't be ways to "change priorities"

I think that's a superfluous feature. Priorities in Dayboard are binary - it's either important (thus it goes on your 5 tasks) or it's not.

You can sort your tasks visually though. So if it helps to have the 5 tasks ordered by importance, you can already do that now!

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks for the kind words. That's exactly what I was going for :)

If you ever need help, have questions or for whatever reason, find it's not working for you guys, I'd love to hear from you. You can always reach me at john at dayboard.

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thank you! Haha being too busy is a problem we all have ;)

btw, I like where you were going with your timer. I've had similar thoughts and was going to do something for the Chrome extension in the future. Stay tuned for that.

jtcchan··on Show HN: Dayboard – Daily task management for teams
Thanks man - really means a lot to hear that :)

Well, I'd like to support my free users without relying on donations. But you're not the first person to say this, so if all fails, it's good to know I have this an option!

jtcchan··on Show HN: Dayboard – Daily task management for teams
Hi HN, I'm John, the guy behind this.

I started this while looking for a way to help remote teams run stand up meetings but it turns out what stand ups offered wasn't easy to capture in an app.

Instead, it turns out it was much better to build something that helps people get a day-to-day view of their company and help individuals fight their distraction, be accountable and stay productive -- which is essentially what stand ups aims to do (among other things). To do this, I built a (well received) Chrome extension that helps you stay focused on your priority tasks - which automatically syncs your progress with your team: https://chrome.google.com/webstore/detail/dayboard-new-tab-p...

For those interested in the backstory, you can learn more about this from our feature on Lifehacker (http://lifehacker.com/dayboard-uses-chromes-new-tab-page-to-...) and ProductHunt (http://www.producthunt.com/posts/dayboard)

I'll be continuing development on this so expect to see new features and improvements.

Would love to hear your thoughts and feedback. Also happy to answer any questions!

jtcchan··on Show HN: A minimal to do list every time you open a new tab
Thanks - glad you like it. :)

I was gonna call this Dayboard - Internet Attention Vampire Repellent but it's not SEO friendly, ya know?

Page 1 of 2Next →