Blizzard doesn't make the game that YOU want to play. You play on their terms, you have no power over the development of the game. Once you bought and played the game and you think it is crap, you cannot get a refund.
Your input is truly valuable in the development of Star Citizen since they are creating the game YOU want. They listen and change features once they get feedback (e.g flight model 2.0). If you don't think it is what you want you WILL get a refund.