So how should they proceed without fundamentally altering the way their platforms work?
19 karma · joined December 10, 2013
To me this is logically consistent because you believe the viewpoints themselves are incorrect.
So these groups are important. They allow for people to advocate for themselves and to be heard as something more than a lone voice in the wilderness.
I think it is more likely a lack of empathy, combined with the view that the internet is somehow not the "real world" and an entitlement complex of incomprehensible size.