Sounds like interesting argument. But what about processes , that might get the company some advantage? Replication might become easy. But the authors perspective is really strong
0 karma · joined July 31, 2007
What do you think, should be done to get use a better feel of service?
I found a good article for comparision http://www.flashmagazine.com/1061.htm
I hope this answer your question. Btw : Did you like the concept ?