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harisenbon

910 karma · joined September 21, 2009

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harisenbon··on Why Japan Is Crazy About Housing
Hi Kohsuke,

> In Japan, the seller is on the hook for up to an year for problems that weren't discovered at the point of sale.

Actually, it's 5 years in Japan now. My contractor just had to do a complete re-wallpapering of my house because the paper suddenly split.

harisenbon··on What a 600,000-megapixel-wide picture looks like
Emergency entrances for fire / rescue. You are not allowed to put anything in front of those windows, so that firefighers know they can break those windows to easily gain access to a building. They can then be used to help people escape, or get more firefighers into the building.
harisenbon··on First HN Meetup in Nagoya, Japan - Sat June 22
Really looking forward to it! Hopefully it'll be easiest for patio11 to get to than Tokyo
harisenbon··on You’re Too Cheap to Fly Faster
Depending on the airport, you need to re-check in & go through security when going from International to Domestic. This is true at LAX which is the main hub that I go through.
harisenbon··on You’re Too Cheap to Fly Faster
Completely agreed. I mainly fly internationally, and while shaving 2 hours off a 8 hour flight would be wonderful, it doesn't help me, as the majority of my time is spent in airports between the flights.

For me to get to where my family lives (one layover), it takes me:

1 Hour drive to airport

2 Hours because it's an international flight

8 Hour Flight

2 Hours Immigration / Baggage

1 Hour Re-checkin

3-5 Hour Layover

30 Minute Commuter Flight

30 Minutes for baggage

30 Minutes drive home

So for my entire flight, the flying (even on a 8 hour flight) is less than half of my total time. By lowering the amount of time between connections, or lessening the amount of connections that need to be made, you can get greater gains than by flying faster planes.

Cheaper planes and cheaper flights could actually make overall flying time SHORTER, because there would be more planes in the sky, and less time between fights.

-----------------------

Long rambling story:

When I first rode the bullet train back in college, I thought it would be like riding an airplane, at least from a management perspective. My friends and I bought the ticket a week in advance, made sure we were packed, and got to the station a good hour in advance of my train leaving.

It was only then that I realized that the security for getting on a bullet train is "show me your ticket" and that if you miss your train, you can just sit in the non-reserved seating on the next available train that will be along in under 5 minutes. (Back then it was more like 10, but still)

While you can't really compare trains and planes (and automobiles) in these situations, it still makes me think that the solution to faster travel is not faster planes, but better infrastructure and administration for travel.

harisenbon··on Hacker News Tokyo Japan Meetup #18 – January 10(tomorrow) 2013
Looking forward to this one. The last one was a blast.
harisenbon··on How a New Generation of Entrepreneur is Forging the Face of New Japan
Agreed -- Nagoya is also especially well-known for never sticking their neck out. "If Tokyo and Osaka are making gazillions of dollars on it, we MIGHT consider it" is the general position around here, but I think it's very indicative of most traditional Japanese businesses.

And like you say, that's why it's important to have some of those big names under your belt. It's one of the best parts of my sales pitch to Japanese companies where I can say "Oh yes, I've done work with Toyota on improving their processes."

(Also, when I was looking at Priuses, I told the salesguy that I made the app he was showing to me, but it didn't get me a discount on the car)

harisenbon··on How a New Generation of Entrepreneur is Forging the Face of New Japan
I think it is a smaller demographic than the article makes out, but I think that the "New Japan" is going to NEED to come about in the next 10 years if we have any chance of staying afloat as an economic power.

Because of our aging population, in the next 15 years, 1/6th of our population will die. While the strain on the pension system will be lifted, I'm left to wonder if the seniority system has gotten to the point where there will be no changing of the guards -- and the future generations are left in charge of something that they have no idea how to maintain.

There's a saying in Japanese that companies last for 3 Generations:

1) The 1st Generation Innovates & Creates

2) The 2nd Generation only knows how to Maintain

3) The 3rd Generation only knows how to Decline

There are exceptions of course, but as a generality, I have found it to be mainly true.

harisenbon··on How a New Generation of Entrepreneur is Forging the Face of New Japan
This article really mirrors my own experience in dealing with startups in Japan -- especially those outside of the Tokyo bubble. There's still this pervasive idea that if you're not a member of some multi-corporation conglomeration like Toyota or Sony, that you're not doing "real" business.

Probably the quote from the article that hit home the hardest for me was this one:

> Many people told me that, in Japan, failures are punished. They also told me that, if you start and fail, you will be personally bankrupt.

This is something I've been told many, many times throughout my professional career in Japan. And it's obviously not true -- harder than in the US, for sure -- but definitely not impossible. I see new companies springing up all the time in Japan, and not just what we would think of as startups, but also Entrepreneurial ventures in industries such as manufacturing, finance and trade.

Equally refreshing is this view of the old and new Japan coming from a Japanese person. I hear stuff about the new Japanese culture all the time from ExPats in the startup community, but normally this new vs old is the elephant in the room when the Japanese talk about the future of Japanese business (at least in my experience).

I still remember when SMAP went to GREE's headquarters and did an interview with Tanaka a few years ago -- "How can you be head of a huge company, you're younger than me!"

PS - Other favorite quote from a show about up and coming CEOs in Japan: "How can people be making that much money on the INTERNET?!?!"

harisenbon··on Use Hulu, Netflix, Pandora and Rdio from any country
I use unotelly personally, but I completely agree. The fact that it works on my iphone, ipad, appletv, etc is completely worth the measly $5 a month.

This app seems nice, but it a) only works in chrome and b) is free, so I wonder how long it will stay around, or if they're going to start selling my eyeballs for compensation.

harisenbon··on Patio11 launches his lifecycle emails course
In multiple tests, I have seen the video + long sales copy move the needle as much as 70% on final sales. As of yet, I have not run a test that does not increase by at least 20%. Details NDA, YMMV
harisenbon··on Patio11 launches his lifecycle emails course
If you can't believe how cheap it is now, you should have seen the pricing structure that he was proposing until a number of his friends said "Have you been LISTENING to your own advice over the last 5 years?"
harisenbon··on IOS Maps and China
(Japan) My wife had updated her iPhone to iOS6 and we were using it to go to the next city over. Not only are the stations, trainlines and street names not listed unless you zoom in right on top of them, there are no traffic signals or intersection names.

The font that they chose for the area names is also incredibly wide, which works well for something like "Brooklyn" but not for a name as long as "KakamigaharaHonmachi," which is pretty standard for a Japanese town.

Everyone I've talked to in Japan who has upgraded regrets it.

harisenbon··on Ramit Sethi and Patrick McKenzie on Getting Your First Consulting Client
Guys, I said it on the (yet unreleased) podcast and I'll say it again -- this book is amazing, and it would be foolish not to spend the mere $39 on real, actionable advice that can double your freelancing rate. In the first 20 pages I found at least 3 things that I wanted to try out in my next proposal.

I still can't believe Brennan's only charging $39 (with promo code) for it.

harisenbon··on Just Scroll
Note the .jp.

As I mentioned above, our internet speeds are crazy fast. I downloaded the whole thing in about 3 seconds on my home internet, 10 on my 3g ipad.

The only issue with the ipad was that you couldn't flick and have it just scroll down.

harisenbon··on Just Scroll
Which isn't much seeing that Japanese broadband is CRAZY fast. My 100mb line costs me about $60/month. and I could upgrade to Gigabit for around 80/month.
harisenbon··on Just Scroll
It's on the correct side when you're in Japan. Our steering wheels are on the right, and we drive on the left, just like England.
harisenbon··on Cheddar for Mac Public Beta
I was actually coming to HN to say the exact same thing. I assumed the link to "Cheddar" in the blog post would give me some information -- also assumed that the logo would take me a top page that would have information about the product.

What I have learned: * Cheddar is out for Mac * Cheddar is opensource for iOS * Sam is the creator of Cheddar * Archiving is not supported

What I have no learned: * What Cheddar is * Why I should care

harisenbon··on Fluid: A UI Prototyping Tool
The problem is that this is the same argument about why we had the "only supports ie6" way back in the day (and ie5.5 before that).

While I don't think that webkit will stagnate the way ie did, it's really amusing to see the webdev community repeating the exact same arguments supporting webkit-only sites that we were about ie5-only sites 12 years ago.

harisenbon··on What PHP 5.5 might look like
I feel the same way, and I've been trying to get away from Cake for a while, but the fact that everything except the quirkiness of the ORM is so nice that I stick with it.

Also, the next version is supposed to redo the ORM to return actual models.

harisenbon··on Microsoft Introduces New "Surface" Tablet
I thought a similar thing -- too much heavy BGM and no idea what the balls have to do with the tablet itself.

However, as far as giving information about the product, I don't think it was too bad. Features from the video:

* Cover is a keyboard on the back * Cover is removable, and comes in many colors * Kickstand on the back * A little thicker than a USB plug

harisenbon··on Startup Copycats: You’re Doing it Wrong.
I agree that those helped, but when the people around me started using facebook was right around the time "Social Network" came out in Japan.

I used to be on Mixi, and I and most people I know have pretty much stopped using it. When they started tying in their services to other APIs like Twitter, etc, I think is when they really jumped the shark.

(Also, Mixi is not really a Facebook clone, per say, as they both launched in the same month. I would say they were just another SNS that was more geared towards the Japanese market)

harisenbon··on Ask HN: Freelancer? Seeking freelancer? (June 2012)
SEEKING FREELANCER Remote / Asia

- PHP (CakePHP a plus)

- General Web Dev (HTML, CSS, JS)

- Ability to think about how to design micro apps or systems based on non-technical requirements

(Example: We make 100s of landing pages, we need some way to organize and reuse them)

Contact me on twitter @harisenbon79

harisenbon··on Everything I’ve learned about selling SaaS in Japan
The key part of Patrick's comment is "routine business correspondence." Banking (or anything involving city/prefecture laws) are definitely not routine business, and would require the use of an actual seal (銀行印) that is registered with the city office.

When I was applying for my house loan, the exactitude of the forms I had to fill out was staggering, and each needed to be hand-written, in a specific format, with my personal seal that is registered with the city office. Any mistakes means I had to rewrite the form.

My invoices to clients, on the other hand, are generally printed and sent with the seal on them already. However, all of my clients do require printed invoices to be mailed to them.

harisenbon··on Everything I’ve learned about selling SaaS in Japan
It's also very common to put the amount of capital that your company has on the about page. When looking for vendors, a lot of companies will judge your strength by the amount of capital you have listed there, which is why many companies have stopped putting that number there. ;)
harisenbon··on Everything I’ve learned about selling SaaS in Japan
Jason, WP can be a right pain in the ass, can't it?

While I have your ear, I have a question about your comments regarding getting feedback:

You mention that you ask for feedback in your welcome mail as well as on Twitter and FB, which are both in English. Do you find that a large number of your users are open to the idea of using the English versions of your FB & Twitter accounts? If so, do you find that this is a product of being in the Tokyo area?

I used to sell security software and many of our competitors were using solutions developed abroad that in many cases were not translated, or translated poorly. In our experience even when the competition was leagues better than our solution, we won out contracts because of full-Japanese support, and the image of quality that comes from that. This may be a result of being in the Nagoya area, but I was curious about your experiences with "Japanese Only!" customers / clients.

Also, cheers on a great product, and that amazing hockey-stick of growth.

harisenbon··on Everything I’ve learned about selling SaaS in Japan
In my experience this is the money quote for selling in Japan:

"Japan has a culture based around personal networks and connections. Japanese consumers look for consensus and poll their friends in making a buying decision."

When door to door salesmen or telemarketers try to sell me things in Japan, they always start off with "Everyone in your area is doing XX" or "You're the only one in your area that isn't on XX yet."(1) It ticks me off to no end, but my wife (Japanese) actually starts reconsidering sales propositions when she hears that everyone else around her is doing the same thing.

As an American, I grew up with the phrase "If everyone else jumped off a bridge, would you?" instilled in me. Talking with my Japanese friends, they seem to find that saying very odd -- if everyone else is jumping off the bridge, there must be some merit to it, they try to reason.

(1) A network provider tried to convince me that I was the only house in the neighborhood who was not yet on the optical network. My neighbors are pretty much all over the age of 60, and many of them probably do not own a computer more powerful than a cellphone.

harisenbon··on Kalzumeus (patio11) Podcast Ep. 2 with Amy Hoy: Pricing, Products, And Passion
It was posted to HN a while ago (I think patrick did), but it didn't stay up for long.

Thanks for posting it though -- I think it was much more informative than our first podcast, as we're slowing getting the hang of them. Amy Hoy was a great guest, and we were really glad to have her on the show.

harisenbon··on Old People Icons That Don't Make Sense Anymore
Great premise, no so great execution. Other that the floppy icon, which I do agree with, the others are either not icons (radio buttons are just circles -- radio buttons just happen to be what they're called) or show use items that are still in very common usage.
harisenbon··on Google HTML/CSS Style Guide
Or even in some cases causing the encoding gremlins to get in.

I always have major problems with pretty quotes breaking when copying from GoogleDocs to Netbeans.

"That's how" becomes "That’s how"

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