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gdevore

75 karma · joined May 12, 2010

I'm the CEO of Blue Mango Learning Systems. We create ScreenSteps and ScreenSteps Live, simple tools that help you turn screen captures into software documentation.

I blog at http://www.bluemangolearning.com/blog

submissionscomments

Why your business needs to systematize customer success and how to do it

bluemangolearning.com·1 pts·gdevore·
0

Software Documentation Without Screenshots Stinks [video]

bluemangolearning.com·1 pts·gdevore·
0

Video - What if your GPS was as chatty as most software documentation?

bluemangolearning.com·1 pts·gdevore·
0

3 Steps to Killing It as an Exhibitor at Dreamforce

bluemangolearning.com·5 pts·gdevore·
0

Clarify Expands Screenshots Into Tutorials

lifehacker.com·1 pts·gdevore·
1

Why You Shouldn’t Put Software Documentation In Your User Forums

bluemangolearning.com·2 pts·gdevore·
0

3 Reasons HubSpot Users Should Be Excited About the Performable Acquisition

bluemangolearning.com·2 pts·gdevore·
0

Screencasts vs. ScreenSteps vs. Single Image Capture

bluemangolearning.com·1 pts·gdevore·
0

Are You Communicating or Just Writing?

bluemangolearning.com·1 pts·gdevore·
0

It’s Not What Your Software Does, It’s What People Do With Your Software

bluemangolearning.com·56 pts·gdevore·
13

“Build It and They Will Come” Is Not a Software Documentation Strategy

bluemangolearning.com·1 pts·gdevore·
0

Creating Screencasts: 2 Minutes is too Long

bluemangolearning.com·2 pts·gdevore·
0

Moving Beyond Customer Support: Focusing on Customer Success

bluemangolearning.com·2 pts·gdevore·
0

Building Scalable Support – Lessons Learned From the Chargify Price Increase

bluemangolearning.com·1 pts·gdevore·
0

4 Ways Tech Support Can Improve Your Marketing

bluemangolearning.com·1 pts·gdevore·
0

Customer Support for Small Biz – Protect Your Time With Information, Not Walls

bluemangolearning.com·1 pts·gdevore·
0

Build the Arc Before the Flood – Preparing For Customer Support Inundation

bluemangolearning.com·2 pts·gdevore·
0

Software Documentation Tools – Focusing on What Matters Most

bluemangolearning.com·1 pts·gdevore·
0