fstuff

Hey this guy and Travis were both on Trumps business panel. At least Travis quit months ago, this guy waited until till the bitter end. Probably the biggest reason Travis quit outside of the public was because his employees asked him to. I wonder how the employees will react to this new guy support of Trump

Easiest way just go on Twitter and tweet support. You'll get a response asap. Second way look at all the emails you've ever received from uber and look for a account Id, like a 16 character code. Its not published, look at the links or the reply to address. I had one on a old PW reset. That's your account Id. Forward that message and state the Id to support and tell then you were hacked.

Edit: FYI check out

https://gimletmedia.com/episode/91-the-russian-passenger/

Its a podcast where they talk about uber account hacking. Tldr: anytime there's a hack and passwords are released. Hackers will try that email and PW on uber and if you use common passwords your toast.

Best bet is ask for help on twitter, its public they'll answer.

Second edit: Call your credit card company and tell them to deny all uber charges if they can. Most likely its best to get a new card just to be safe.he

I guess this explains all those 3 dollar pool rides where I was the only passenger

Uber's work place shenanigans have been a open secret for a while now. People either didn't believe the rumors or thought it wouldn't effect them in their role. Most people didn't care about the rumors because of the Stock packages they gave out. Now that IPO's has been delayed again, all the bad press, massive losses, IP theft, Uber F'ynees, etc people don't think it's guaranteed pay day that it used to be perceived as. A lot of my peers have been contacted by Uber recruiters lately, half of them straight up said no, the other half ignored their linked messages.

Yet another uber thread

Wow. I read that link and they flat out tell their people how to get around the airport ban. They tell the drivers not to have the app in view, keep it in your cup holder, ask the passenger to sit up front and say your a friend if asked. Drop the passenger off as far away from the terminal door if possible. And if you do get caught they'll provide you with a lawyer and pay the 1100 dollar fine up to 3 times before deactivating you. That last one is messed up, like sorry you're fired for not being sneaky enough

This isn't what happened. The judge hasn't ruled on anything yet. The decision on the preliminary injunction will be delivered in writing in the next few days. They haven't won anything yet

I read they can only ask one question because there was no proof the conversation occurred except for him saying it happened. the judge was being lenient allowing one question.

What's this mean for the lawsuit?

So they lost 2.8 billion last year and this years just started and their entire valuation drops by 26%. Ouch

Copied this reddit post ive linked to before that sums it up:

"It's their xchangleasing leasing program. It's basically a sub prime car loan like from the housing bubble days. You use Uber as your income verification and they'll let anyone lease a car provided they do X amount rides each week regardless of credit. They require a three year lease, you a have month to back out but after that you're on the hook for the car 100%. So if Uber cuts it's rates they still have same payment but less fare money each month. They did this to a lot of people and it's well known within the company that a lot of Uber black drivers were screwed when this happened. https://www.bloomberg.com/news/articles/2016-05-31/inside-ub.... <q>He leased a 2016 Toyota Corolla from Xchange in November, paying $155 a week. Two months later, Uber slashed fares nationally. Soon Hofstede had trouble keeping up with his payments. He went from making $200 in a weekend to $140 in a weekend, he said. "It got to the point that I would drive just to meet my payment," he said. "If you were short on your payment for a week it would roll onto the payment for next week. It starts adding up." </q> In this guys case they did a similar program for uber black years ago. Then they changed which cars were considered black cars. If I remember right a year after they started the program they changed which cars were considered "black" cars and this guys Lexus?? Was no longer a black car. They said it couldn't exclusively be used for black and had to pick up Uber X riders as well. Uber x pays a lot less. The people this happened to were basically bait and switched when Travis changed the terms on them. He can refuse uber x rides and only pick up uber black riders but if he refuses more than 45 rides in a month he's fired and forever banned from Uber but still on the hook for the car lease. The old Uber black leases started around 4k or 5k a month(I forget which cars but this was for a base "black car") but they made 6k to 8k, 10k a month back then depending on market. They cut rates and required you to pick up cheaper fairs and you're underwater. That's the 97k he's talking about. A lot of Uber black leases were repo'd because after this change their leases were more than their entire monthly wage. That's the personal responsibility Travis wants him to have. It's "Sorry the market change, too bad". Also the market changed or I mean people did. They just stopped using Uber black. I mean if you're taking at 10 or 20 minute ride across town are you really so vain to need a uber black. Turns out actually rich people are cheap and flocked to Uber x. That's why Travis mentioned their reducing the amount of drivers beacuse the number or riders also drop double screwing guys like this. Now let me say YES Travis is correct the guy is responsible for his desisions and things don't always work out like you'd expect. That said I see the guys side he made a 3 year commitment to Uber he couldn't walk away from and everything he was promised changed."

I don't know what reach now is but ubers leasing program is called exchange lease. Its scummy as hell. Anyone can get approved if they agree to drive for uber. A Toyota corolla is 150 a week and your fairs pay the lease. If they cur rates or itw a slow week you're underwater. Lots of people got screwed when the cut rates and had to drive for uber just to break even

https://www.google.com/amp/s/www.bloomberg.com/amp/news/arti...

I noticed that story about flying cars has been posted like 20 times. Maybe the PR from firm is trying to get this story buried in the noise

He lived in Pittsburgh about 35-40 miles outside San Francisco. Maybe a hour drive with no traffic 2 with, or a 1.5 hour Bart train ride and I think there's a transfer now so it maybe longer. Anyway he didn't go out and buy a mansion the bay area is so expensive even with his pay he lived far from the city where house prices are only crazy...not insane

He's not just a guy. He was the director of infosec and was the direct report to the CSO

Could you imagine how unethical they would be if they were the only game in town.

I wonder if Jay Z is selling

Jay Z once wired money to Mr. Michael in an attempt to invest even more in Uber. Mr. Michael and Mr. Kalanick, giddy at rebuffing a celebrity, wired some of the money back, saying they already had too many interested investors. Representatives for Jay Z did not respond to requests for comment. Source: https://www.nytimes.com/2017/04/23/technology/travis-kalanic...

I found mine, it was in the reply to field in an old email I had with support.

It doesn't have to be your email though...just any account that got hacked. A lot of people use the same p/w across multiple services. In that pod cast they were saying anytime there's a hack and account p/w's get leaked hackers will try those passwords on different services. If you used the same password anywhere else you should reset it. just to be safe, check your email on have I been pwned.

https://haveibeenpwned.com/

They'll know what it is, just include it with your with your phone number and email that your account was originally associated with. Also if you have a email with that, forward it to support so you can prove your email was tied to that account.

See my comment in the thread.

Yea I think heard this podcast. Basically your email password gets hacked and once they have access to your mail they reset you're uber password. Once they have access to your uber account they immediately change the email and phone number on the account.

Some Insider info, I used to be a contractor for them at corporate.

The reason support is useless is because your account has 3 identifiers the UUID (nobody knows this, it's like 16 characters), you're phone number, and email. So once those are changed support has no way to find your account and that's when you'll get the run around because support can't access any billing info and can't look you up that way.

I'd suggest looking through you're old email for a legit p/w reset or if you still have the messages from when you signed up. You might be able to find the UUID that way.

Edit: you should also tell your credit card company to block any charges from Uber until this gets cleared up.

Trapped in a car loan thing is their Xchange leasing program. They give sub prime car loans to anyone with a pulse if they agree to do drive for uber. Their car payments are taken directly from their driver income. These leases are expensive, a corrola costs about 150 a week to lease. People got trapped because after signing uber dropped rates and the driver can't afford their payment and have to work more hours for the same money. Somne simply work to make the payment and no longer earn money for themselves. If you remember the driver that got in a argument with the CEO, this is what he was taking aboutvwhen he said he lost 90k

Check out point #5 https://consumerist.com/2016/05/31/5-things-you-should-know-...

Better article https://www.google.com/amp/s/www.bloomberg.com/amp/news/arti...

Quote from above article

He leased a 2016 Toyota Corolla from Xchange in November, paying $155 a week. Two months later, Uber slashed fares nationally. Soon Hofstede had trouble keeping up with his payments. He went from making $200 in a weekend to $140 in a weekend, he said. "It got to the point that I would drive just to meet my payment," he said. "If you were short on your payment for a week it would roll onto the payment for next week. It starts adding up."

End qoute

Their app database fields got leaked back in Dec when a former exec sued them and he included the info in his court filings. You can look for yourself...Funny thing I noticed is every account seems to have a Grey Balls flag.

https://www.documentcloud.org/documents/3227535-Spangenberg-...

This comment on reddit explains it well

/r/cars/comments/5wrdk2/comment/decxcxi

I also meant 1000s of csrs, customer service representative, replying on my phone. Every support or billing issue submitted through the app is answered by someone. More often than not they're trying to use low cost call centers in Asia and Latin America.

I meant I wasn't in the know cause I was a contractor and they tried to keep us in the dark but my freaking eyes and ears worked

I think it absolutely will fail. I'm in the know about much but I was a contractor there at 685. Even from my perspective everything I'm reading sounds 100% true.

One thing no one talks about is the company absolutely does not scale. People talk about drivers being contractors but no one ever talks Ubers actual contactors base. Operationally the company is run by contactors. I've seen people say the have 11,000 employees but really closer 14k thats compared a 40k+ contract base. God if that held it might be closer to 50k by now. Yea you read that right. No joke I'm told they were growing by 1k contractors per week and I believe that.

Not one single operational process is defined or automated. For a company that pretends to be bleading edge the sure get a lot of crap manually. I once heard a group of data scientist sitting out on one of there many couch lounges talking about automation and new customer service call center opening in South America one said out "oh well fuck it we can always leverage more human capital till we figure it out.

Think about it. Their rapid growth was only fueled by a army of contractors. Every time they expand they need 1000s of cars, driverops people, new driver onboarding, insurance claims.

They don't care about these people, most perms treat contractors like theyre disposal. And to the company they are they want to automate it all but seems like there's no single vision to do that and no plan to get there. And they way everything changes or gets thrown out for something else on a whim I don't think they'll ever get there.

Also I want to throw out that harassment happens a lot to contracts and if you see anyone complane watch how fast their contract gets pulled and new meat for harassment is swapped in.