Uber employees 'spied on ex-partners, politicians and Beyoncé' (2016)
theguardian.com
theguardian.com
In the wake of fake news, I'm asking for links, and not to other news sources. How do we know all this dirt isn't coming from Lyft? They're certainly going to benefit from this.
I read through the documentcloud link, Uber collects a lot of data, is honestly all I can see. I feel like I've missed something important, but I'm reading on my phone so I couldn't really search or read properly.
Could you help me understand?
(For the record, I don't use Uber or any ride-sharing platform and I don't have any stocks/shares. I have no incentive to watch them succeed or fail.)
What do you mean? In the end, news sources are by definition where we get information from. A blogger is also a news source. So is someone posting on facebook/twitter.
Annoying people now use it for anything published on a website or anything a newspaper prints they disagree with.
Well, once is happenstance, twice is coincidence, the third time it might be enemy action, but a constant stream of mischief and abuse stories coming for the past few years... that's just how Uber rolls. The company should have been put down long ago, but now it's a good time too.
So if some piece of information is repeated enough times it is definitely true? I don't want to defend Uber here, I just think that your reasoning in this sentence is flawed.
http://edmontonjournal.com/opinion/columnists/opinion-dont-b...
They've even got a wikipedia page dedicated just to their legal problems:
https://en.wikipedia.org/wiki/Uber_protests_and_legal_action...
At a certain point I think we should probably accept that it's not a great company.
And see here for their cute Dr. Evil mascot that's part of their God View, which doesn't seem so funny any more: https://www.engadget.com/2014/11/19/uber-godview-tracking/
That screenshot doesn't really have anything bad in it, to be fair. It's a view of their cars in the city.
https://img.buzzfeed.com/buzzfeed-static/static/2014-11/18/2...
I know the in the UK team leaders and those with access to data on the phone network have to be PV vetted - that the same as TS clearance in the USA.
After all you don't want some one looking up the queens private number or details of GCHQ's private circuits.
(Edit: the fact that you did know about documentcloud link and relegate it's mention to the third paragraph of your comment is not very convincing about your quest for truth)
WTF are you talking about? The first external link in the body of the article is to the sworn testimony of the whistle-blower in question https://www.documentcloud.org/documents/3227535-Spangenberg-...
Too many people here directly or indirectly dependent on the ecosystem.
Flawed argument.
It's basically the same as the famous Upton Sinclair quote: “It is difficult to get a man to understand something, when his salary depends on his not understanding it.”
I'm not saying I agree with the point, but my interpretation is different from yours. To your point, it is somewhat similar to saying, "Why haven't we found a cure for cancer? Because too many oncologists are dependent on the cancer treatment ecosystem." It's not exactly the same, for many reasons, but there is a similar line of possibly-specious reasoning.
>"Who cares? I'm using Uber because it's convenient and has more coverage than Lyft."
> Yes, but what about all of the shady things that Uber has been doing?
>"What things? If they've done things, I haven't heard of them nor does it seem like it affects me in anyway."
> You don't care that a company is being shady, sexually harasses its employees, tracks it users... ad nausem?
>"No, it's not something that's important to me."
Data and security governance is often a miss item.
I've seen the same types of questions posted multiple times regarding Uber. Uber the victim, picked on; everybody does these things. I even saw someone say that the long list of executives that left Uber was normal. It's a cynical, and false, view of humanity and the business community.
I personally have worked at one hardware company that was extremely ethical, and none of this would fly at any point. Now I work in a very regulated business making medical devices. I'm just trying to expand my perspective past where it is.
That said, this all seems very bad to me and reflects poorly on a company that has grown by consistently breaking rules.
How does the first question affect the second? Assuming the stories are true, Uber really is just that bad. Whether other companies are too shouldn't be relevant in this context, or at least it shouldn't affect how bad all this is.
That was his question.
Journalists are acutely aware of this phenomenon. Just one particularly controversial story can pull dozens more out of the woodwork as sources say hey, you think that's bad, I've got something to talk about too. One runs a story that's a little bit wrong or controversial, and a bunch of sources will materialize out of the blue to correct, or add to, the record. Often, they remain sources once they realize it's child's play to get away with it and that sourcing can serve their ends, too.
The original CIR reporting here is mostly based on Spangenberg's October deposition, but they talked to five people to report on it. Five. That's really hard to pull off even for a well-connected reporter. Rough times for Uber if the bad news is flowing this freely, and I don't think we are done with this cycle by a long shot. Kalanick's exes are talking, for Christ's sake: if there's a Richter scale for news cycles, former lovers sourcing to help shit on your company is about a 9. That's a bad sign and a boatload of chum in the water. There will be followups on this stuff until Christmas. Mark my words.
As a counterexample, Theranos was a surprisingly tight ship once that WSJ missile landed; I expected far more of the same momentum you're now seeing with Uber once their cycle got going, and there was a little but not nearly as much. Smart money would be that Theranos takes better care of its people than Uber. Source behavior during negative PR cycles is a good signal on this, and why it's important to pay attention to care and feeding of people who have damaging things to say.
An argument could be made that cultural is at least a significant factor. Take Susan J. Fowler's allegations, for example: if true (and I have no reason to believe they aren't), how many HR departments do you know that would not only tolerate but even assist in covering up repeated sexual harassment by an employee, with documented evidence no less?
Sounds like it is. Uber's not exactly the first tech company to be in the spotlight, and yet they seem to be a uniquely anarchic organization.
For instance, Google's been in this kind of hot water before - namely regarding the stored wifi traffic captured by street view vehicles. That said, what Uber's accused of here is an even more massive breach of public trust IMO.
Uber was digging its own grave before and now with the help of liberal journalists who got angry because of the Trumps fiasco they multiply the process.
I didn't have anything good to say about uber before, and I don't support their practices of breaking the laws, but clearly it's a witchunt against the company and CEO.
"A Federal Communications Commission document disclosed Saturday showed for the first time that the software in Google’s Street View mapping cars was “intended” to collect Wi-Fi payload data, and that engineers had even transferred the data to an Oregon Storage facility. Google tried to keep that and other damning aspects of the Street View debacle from public review, the FCC said" [1]
[1] https://www.wired.com/2012/05/google-wifi-fcc-investigation/
I would say it's mostly as bad as they portray it - in both cases.
It doesn't matter that Uber did this. Microsoft, Sun, and countless other companies have gotten into trouble for this sort of behaviour in the past. This story is not about Uber.
This story is about how poorly the tech industry regards the legislative machinery that gives us all the right to have free access to computers, to do what we like with them, without restriction - and the liabilities of that freedom, when played in a market full of unscrupulous individuals with far, far too much power.
The idea that there is no rights, only power, is as true as we agree it to be.
And that's why this debate is still ongoing. In times where it's a very live and relevant debate, power is ascendant and making the argument that rights are old hat. If it wasn't much of a debate because it was self-evident that there are no rights, we'd be in one of those Dark Ages periods of stultification, waiting for civilization to start up again. If it wasn't much of a debate because there is no power… actually, I'm not sure that's ever happened or ever will happen. It'd be an interesting thought experiment, to ask what that would even look like. Presumably that's a picture of bureacracy, but weaponized, meaning the power is on the law-makers and those who bend their ears.
As expected, that's the first thing claimed by power, whether it makes sense or not. To power, any bureacracy or law is always weaponized and illegitimate.
We have some laws for PII when it comes to health care data. Even those are comically bad... where hospitals, insurers, medical providers routine lose data (paper or electronic) and get away with small fines. On the other hand legitimate research doesn't have access to this data. It's even hard on an opt in basis.
On the other hand some industries do a lot of security/compliance theater. You have a bunch of accountants that figure out they can do compliance shake downs (SAS 70, SSAE 16, SOC, ...). A lot of times you're required to have these to be able to do business with other large businesses. Most of the time it's a checkbox more so then any kind of business processes.
My wife's old employer worked in a HIPAA required insutry, did all their SAS 70, SSAE 16, SOC, ... Then the next tax season after she left she got a letter in the mail saying that an employee got phished (real dumb phish too) for all their payroll data. My wife got 2 years of credit card monitoring and "please be vigilant this tax season" communication.
TL;DR: Laws are weak, enforcement is weak, fines are low.
Money can get Uber out of some or perhaps all of these problems. To the stock market, getting the single evilest company in the world into a position of absolute monopoly where they're above all laws and can do anything they want, is a good thing, if you are an investor in that company. It is always and only about the bottom line.
We assume this has to be within a context of law (if not morality, then at least law) but it's self-evidently not true and the valuation shows it. If investors thought law mattered, Uber would not be valued what it is.
As for why so many articles just now? My guess is that Susan Fowler's story crossed the outrage threshold in general public, and now news platforms are simply milking the cash cow.
Travis Kalanick for CIA director.
He just needs a place where his Machiavellian side can roam free, and private industry isn't it.
Contrary to popular opinion, companies can behave ethically, sometimes above and beyond what is required by law. I'd say the reasons are, in descending order of importance:
- Companies are people, who have a strong sense of right and wrong, and are usually quite eager to stay on the right side of the line dividing the two.
- "Company culture" which, just like a society's culture, actually sets the standards for what individuals consider right and wrong. This is what apparently broke down at Uber, because it's established quite early in an organisation's life. (I like to think that you can still see Steve Wozniak's playfulness in Apple's culture today, and that he may have stunted the worst of his co-founder's instincts from taking Apple down a similar path).
- Evolution: It's impossible for any company of significant size to keep secrets. If Google, Apple etc. were doing stuff like this on the same scale, they would no longer exist.
- The law, which is the codification of whatever society came up as in terms of morality
- "Corporate Governance", which is the codification of the symbiosis of law and company culture, plus mechanisms to enforce it.
But even if every company were as bad, I'd have to cite my Grandfather: "When did we start comparing ourselves to others?". Uber was up to a lot of stuff that shouldn't happen, and it shouldn't be excused. If you're asked to participate in such things, don't. If you fear you could be asked, or if you believe your company is forced to behave this way b/c competitors do, lobby for mechanisms to prevent it. Laws/Regulations/Industry guidelines on ethics fundamentally benefit everyone, because they prevent a Prisoner Dilemma's race to the bottom.
By the way I am pretty sure every startup is this way. At the very least this romantic idea of startups is getting shattered and Uber is taking the fall for it.
There was also a case in the UK where contract killers did this and found out the location of some ones parents via phone records and killed them.
- The single sexual harassment claim I can recall was a huge deal that caused soul-searching about how that person was hired. (Don't know that that was the best reaction, but it was indicative of the concern.)
- When things that pushed ethical lines were mooted, that was talked about a lot, and, at least to my sense of morals, we rarely crossed them.
Bottom line - being a startup doesn't mean you're an Uber. Being an Uber means you're an Uber.
I believe when we can make a reasonable guess about a org's software being on a randomly selected person's personal hardware, they're probably no longer a start up.
Just because someone or a team of people carry that "hustle" ethos, doesn't make them a start up, it makes them hustlers.
The linked blog post literally tracks employees of individual companies and sees where they live.
(Man I hate taxis though)
It's also worth noting that Google also has a sizable stake in Uber via their investment arm, Google Ventures.
1. https://techcrunch.com/2013/08/22/google-ventures-puts-258m-...
Accusing Google of the recent spate of bad PR is bizarre to me. There are plenty of players that have a much higher vested interest in dooming Uber than Google.