1,409 karma · joined August 14, 2011
History indeed did not begin with the War on Terror, but I'm not sure you're entirely familiar with it.
Sadly the fallout from the Dotcom era wasn't a rejection of the asinine Business 2.0 mindset but instead an infection that spread across the entirety of finance.
"I want to use a power tool and simply plug it into a wall" is not the same class of problem as "we're using a heart-lung machine during this bypass operation and power loss results in dead patients."
The widespread dependence upon Cloudflare has resulted in the "heart-lung machine" problem of DNS, among other things, being "solved" by a "power tool" class of solution.
It may have been unthinkable to some casual observers that creating a giant single point of failure for the internet was a bad idea but it was entirely thinkable to others.
The problem with pursuing efficiency as the primary value prop is that you will necessarily end up with a brittle result.
If you are a customer you most assuredly have an actual relationship with the company. Your options when dissatisfied with that relationship is to end it, send your complaints to the company, or decide the dissatisfaction is overcome by the value you receive.
We're decades past the time when a 1960s car was remotely competitive on any measurable aspect of performance but, just as rock climbing is not a valid competitor for taking a train/ski lift/whatever to the top of a mountain, there will always be those that revel in the joy of doing something that calls to our more primitive selves.
Muscle cars are the essence of being young... they're unreasonable, loud, reckless, and beautiful.
If I meet a random stranger, do I trust them or distrust them? The answer is "both/neither," because a concept such as "trust" isn't a binary logic in such a circumstance. They are neither trustworthy nor untrustworthy, they are in a state of nontrustworthiness (the absence of trust, but not the opposite of truth).
World models tend to have foundational principles/truths that inform what can be compatible for inclusion. A belief that is non-compatible, rather than compatible/incompatible, can exist in such a model (often weakly) since it does not meet the requirements for rejection. Incomplete information can be integrated into a world model as long as the aspects being evaluated for compatibility conform to the model.
Requiring a world model to contain complete information and logical consistency at all possible levels from the granular to the metaphysical seems to be one Hell of a high bar that makes demands no other system is expected to achieve.
And there is the Gell-Mann Amnesia Effect that was coined by Michael Crichton back in the early 2000s.
If there's a catch-all channel that employees are using to share knowledge that's not a bug, it's a feature. If, as a manager, you want a more structured means of conveying institutional knowledge generated within such channels then it's on you to put that together. Trying to push that burden down the chain often results in that institutional knowledge being shared verbally or via private emails/DMs in order to avoid the burden of documentation, which is a net negative.
Such information is a force multiplier for teams as well as a great asset for onboarding new hires. Both of those are direct benefits for the manager and the company, so take the advantage of that kind of spontaneous documentation rather than insisting on passing on the cognitive burden.
Understandably the humor of the inexperienced 20-something will differ from that of the 40+ year-old. The simple and absolute world that we believe to see and understand in our younger years tends to vanish from our grasp as we become older and attain the wisdom of experience. Perhaps the author's belief that "it has been done already" reflects some of that wisdom, and just maybe those of a certain age at the time of the publishing of "Crap Towns" felt exactly the same way about his book. It seems, after all, that every generation believes that it is the first to do or discover a thing without considering that humans have been doing human things for an awfully long time and that the observation "there is nothing new under the sun" has some merit.