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esw

361 karma · joined April 20, 2011

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esw··on Ask HN: Comcast just told me it takes 90 days to cancel account
I had the same experience with Verizon. I told them that I loved Fios, but I was moving to an area without service. They didn't give me any grief.
esw··on Ask HN: Should I sell my SaaS (400k rev)?
Can I ask how you found your broker?
esw··on Ask HN: What SaaS customer service tools does your startup use?
I really hope they do, but be aware that this date keeps changing. The last time I checked this page, it was spring 2016.
esw··on Ask HN:How to introduce a 5 year old to computer science?
There's a board game called "Robot Turtles" that's designed to teach programming concepts to kids. I was initially pretty skeptical, but our preschooler loves it.
esw··on Ask HN: Developers with kids, how do you skill up?
I'll just add that even if you are able to perform superhuman feats of parenting and coding simultaneously, you will eventually get burned out. I was able to handle both for quite some time, and I've now stretched myself so thin that I don't feel like I'm doing either thing particularly well.
esw··on Tell HN: WarGames (1983) is mind-blowing
I saw it in the theater as a BBS-addicted kid, and I remember being just completely blown away by his setup. I'd never seen an 8 inch floppy before. Here's a rundown of his gear, for anyone who's interested: https://www.quora.com/In-the-movie-War-Games-what-is-this-pi...
esw··on Rackspace lays off 200 locals in company-wide cuts
We've been with Rackspace since 1999, but I'm getting concerned about the future of the company. Can anyone recommend a comparable managed host for Windows?
esw··on A Visa for founders, engineers and investors willing to join France
The context seems to have been lost in the shuffle. Here's what I was responding to:

>I have a brother that works in a pretty normal job earning $42,000 per year (not an outsized salary in the US), he pays $27 per month for his health insurance through his employer, and it's a nice plan. That isn't unusual in the US

My point is that most people in 'pretty normal jobs' pay considerably more for healthcare.

esw··on A Visa for founders, engineers and investors willing to join France
>he pays $27 per month for his health insurance through his employer, and it's a nice plan.

This is really an outlier. The US average for employee premiums is $104/month for individuals and $392/month for families.

esw··on Poor Neighborhoods Make the Best Investments
I spent the last decade living in a struggling city, and I was actively involved in city government. In my city, it was a case of limited resources more than anything else. There were something like 300 miles of roadway, but only enough money in the budget to pave three miles a year.
esw··on What Style Is That House? Visual Guides to Domestic Architectural Designs
My house was built in the 1780s, but is well-insulated, has modern wiring and plumbing, etc. If you have a well-maintained home, the age of the structure is mostly irrelevant.
esw··on Don't Give Up on the Guitar, Fender Is Begging You
I'm self-taught, and I've been playing guitar for 25 years or so. If I hadn't picked it up as a teenager, I doubt I'd have gotten as far with it. I was obsessed with reproducing the sounds I heard on records, and it didn't feel frustrating at all to spend hours working on a riff until I got it exactly right.
esw··on Don't Give Up on the Guitar, Fender Is Begging You
This probably varies by genre, but I've found that if you add "pdf" to your search, you'll often find high-quality handwritten sheet music, sometimes with tablature. I've also found scans of out-of-print music books.
esw··on Fewer than 3% of cars sold in the U.S. have manual transmissions
The same is true of other older BMWs. I've owned four, and my E30 was still the best.
esw··on The Trillion-Dollar Vision of Dee Hock, the Radical Who Organized Visa (2012)
Yeah, I was really confused as to how a 67 year old could be the founder of Visa.
esw··on Was 2015 Boston's worst winter yet?
Snowfall aside, I think most New Englanders will still relate to 1978 as a more severe winter given the number of fatalities.
esw··on What are your biggest career regrets?
Honestly, everything is more difficult when you have kids - showering every day, for example - but the flip side is that it's a total procrastination killer. There are no more wasted days, or lost hours. I work harder and more efficiently than I ever have in my life, and while I certainly get frustrated that I don't have as much time as I'd like, I don't resent my daughter in the least. I doubt you will either.
esw··on Ask HN: Keyboard for software engineer?
Agreed, and it's so subjective. I was a long-time Apple keyboard user (I had the flat chiclet board for years), and struggled with whether a mechanical keyboard would be too loud, or the extra key travel would bother me. I ordered a key/switch sampler, but even with that it's pretty hard to get a sense what they'll feel like on a board. I obsessed about keyboards for probably a month before breaking down and ordering a WASD with Cherry MX Blues. For what it's worth, I found that the loudness of these keyboards was wildly overstated, and I think you probably get used to whatever you've got after a few weeks of use anyway. I never really think about my keyboard until one of these threads pops up, which is funny considering how much mental energy I devoted to choosing one.
esw··on Ask HN: How to deal with a low competence co-founder that you're stuck with
I sincerely hope that this post is an awful joke, because the way in which you're talking about your girlfriend is appalling. If this isn't a troll, then it sounds to me like your girlfriend agreed to be a part of your project because she loves you, not because she has some burning desire to [do whatever your startup does]. If that's the case, then no management technique is going to inspire her - she's doing it for you, not for the startup.
esw··on At some startups, Friday is so casual that it’s not even a workday
Great. Your website says, "Response times from our Support team are fastest from 9am-6pm ET, Monday thru Thursday. Support requests submitted outside those times may receive delayed responses." How is the "delayed responses" part handled? Do you rotate 'on call' people, and if so, what are those hours like?
esw··on 3D Printer Shootout – $600 Printrbot vs. $20,000 UPrint SE Plus
3D printing reminds me so much of the early days of personal computing - it was an expensive hobby for techies, the equipment was hard to configure, and the everyday (practical) uses of the technology weren't immediately clear. But like personal computing, I have no doubt that 3D printing will become an essential part of our daily lives in the decades to come.
esw··on Show HN: WYSIWYG CNC wood carvings
I absolutely love this:

> Are Pinegrams really made from pine? They're actually made from domestic Maple plywood, but the MapleGram domain name was already taken so I had to settle for PineGram

esw··on Dealing with unreasonable refund requests
You're right. I issue refunds all the time, and this should be no different.
esw··on Dealing with unreasonable refund requests
Their site was up and running, receiving traffic for the duration.

>Would you get your money back if you called up the cable company and said, hey sorry I didn't watch TV for the last 12 months, so I'd like my money back please. It is the same thing they are asking you to do.

I've had the same thought, and I wish there was an elegant and professional way to communicate that sentiment.

esw··on Dealing with unreasonable refund requests
It's a month-to-month service, so they're asking for a refund on 12 billing cycles. The TOS is clear that there are no refunds for services rendered. I try to be as accommodating as possible, but this just seems absurd.
esw··on Ask HN: Would you spend $ on 24/7 vet hotline?
I wouldn't, no, but it may be something you can sell to veterinary offices as a service they can offer to their customers. I suspect they'd want to thoroughly vet it, though (no pun intended).
esw··on Ask HN: How can I save my failing product?
Ditch the free plan and make it a subscription service. Make it clear that some data can't be automatically extracted, and charge a per-page premium for manual extraction. If you don't want to do that work yourself, farm those jobs out to people on mechanical turk.
esw··on Ask HN: What's your work computer exit strategy?
Honestly, I don't install or save anything on work computers that isn't related to work.
esw··on Firefly Space Systems
I was actually referring to the font, but now that you mention it, the graphic is very similar too.
esw··on Firefly Space Systems
It looks like they've completely ripped off the Tesla Motors logo.
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