eoghan

Intercom! | SF, Dublin, London, Chicago, Sydney

https://www.intercom.com/careers

If you feel this way, you should quit and start your own company, raise money, recruit a team, and be CEO yourself. You’ll never be happy in your current position, and you’ll never understand what your current CEO did and does until you do it yourself. Good luck.

Figma is awesome. Joining them would be a great idea.

Intercom!

SF, Dublin, Chicago, London

We're about to start two major new initiatives that we will be expanding the company for dramatically. Now is a very fun time to join.

https://www.intercom.com/careers/

Excited about what they're working on. A digital network that more closely represented actual relationships could be a valuable and interesting tool.

Intercom! https://www.intercom.io/careers

I invested in this company. I love the idea and the founders. Startups are hard.

CEO of Intercom here.

We launched here, 1,741 days ago apparently! :flushed:

https://news.ycombinator.com/item?id=2718354

Thank you for your help along the way. The HN community has always been really good to us.

Intercom | San Francisco and Dublin, Ireland

We make simple products to help internet businesses connect with their customers. We're exploding by every metric right now and are hiring for a range of positions:

https://www.intercom.io/careers

Nah, not at all. You just need to keep looking. It's certainly not easy. But I think that life is WAY too short to work anywhere you aren't entirely happy with.

You should quit your job if you hit even one of those items on the list.

Intercom! https://www.intercom.io/

Hiring for many different types of roles in SF and Dublin.

https://www.intercom.io/careers

I'm sure he's a very prolific Hacker News contributor. My point is that people who optimize for short-term financial compensation ahead of employment with a company they believe in which is generous with its stock are the least successful in this industry—particularly financially, ironically.

"If they can’t pay you what you’re worth, consider being paid in part in stock, but only if you truly believe in the product, the management, and the company as a whole."

Successful "techies" never work at companies they don't believe in.

It's quite telling that the author includes this "only if" clause.

Eoghan McCabe here, CEO of Intercom. Happy to answer any questions you might have. We're really excited to see what people do with this integration. It's already quite deep, but we've got a few more interesting features on the way.

Intercom is hiring for many different roles in Dublin and San Francisco: https://www.intercom.io/careers

Intercom is a simple, personal messaging service for businesses and their customers.

Our mission is to make web business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that feels a lot more like Facebook than Salesforce.

People love our product: https://twitter.com/intercom/favorites

The company is about 2.5 years old. We've raised over $30MM to-date from Bessemer Venture Partners, and the Social+Capital Partnership.

The team is currently ~60, comprising people from Apple, Box, Google, Facebook, Amazon, Yammer, Microsoft, and PayPal.

Intercom is installed in thousands of web products and is connected with many millions of end-users. The company has been experiencing double-digit monthly revenue growth from the start.

For a full list of jobs, please see our careers page: https://www.intercom.io/careers

If you're in SF, LMK if you want a sounding board and someone to talk to in confidence. I'll buy you a beer. Help you get your head straight. eoghan@intercom.io

+1

I agree completely.

I don't generally disagree that first-time founders should think carefully before raising venture capital, but the example used to back up this statement is misguided on two counts.

1. It implies that your VC partner(s) can decide to sell your company without your wish. For the size of business mentioned here, this is unlikely. E.g. Even after we raise our next round (Series B), an acquisition can't happen without the founders' concent.

2. 2x liquidation preferences are not standard these days. I don't know anyone who's raised on more than 1x.

I think the author has a relatively refreshingly fair view on raising capital vs. bootstrapping, but the misunderstandings I've highlighted are typical. For any aspiring entrepreneur, I can't more strongly recommend you do your homework before deciding that raising venture capital is not for you.

Thank you.

Intercom (https://www.intercom.io/).

Intercom helps internet businesses communicate with their customers. Our mission is to make web business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that feels a lot more like Facebook than Salesforce. People love the product:

https://twitter.com/intercom/favorites

The company is just over 2 years old. It has raised $7.75MM to-date from Social+Capital Partnership—their LPs include Facebook, Reid Hoffman, Sean Parker, Peter Thiel. Managing partner Mamoon Hamid was on the board of and early investor in Box and Yammer. The team is currently 36, comprising people from Apple, Google, Facebook, Amazon, Yammer, PayPal.

Intercom is installed in thousands of web products and is connected with many millions of end-users. The company has been experiencing double-digit monthly revenue growth from the start.

We've turned down four acquisition offers to date—the founders intend to make this a uniquely impactful, long-lasting tech company. We intend to fundamentally change how internet businesses and their customers interact.

SAN FRANCISCO

Ops engineers

Success engineers http://intercom.workable.com/jobs/3412

Marketing

Visual designers http://intercom.workable.com/jobs/3676

Labs interns http://intercom.workable.com/jobs/3636

DUBLIN

Product engineers http://intercom.workable.com/jobs/3683

Ops engineers

Product designers http://intercom.workable.com/jobs/3673

Visual designers http://intercom.workable.com/jobs/3676

Product design researchers http://intercom.workable.com/jobs/3674

iOS engineers http://intercom.workable.com/jobs/3685

Contact Macey Baker (macey@intercom.io) in confidence.

Intercom: https://www.intercom.io/

Our mission is to make web business personal. We are building one, simple platform for businesses to communicate with their customers—no more bloated, disjointed point solutions like helpdesk, live chat, email marketing, etc. We have very strong revenue and revenue growth. We help many thousands of businesses connect with many millions of their customers every single day. We have an amazing team of ex. Apple, Google, Facebook, Amazon engineers and designers. We've raised $7.75MM to-date from some fantastic investors. Join us!

San Francisco

- Ops engineer

- Multiple marketing roles

- Product visual designer

Dublin, Ireland

- Product engineers

- Product designers

Contact macey@intercom.io in confidence to learn more.

Intercom https://www.intercom.io/

Our mission is to make internet business personal. We think the current sate of customer communications tools is a mess—a bunch of disjoint tools designed to reduce human contact, encouraging massively impersonal customer experiences. We're building one, simple platform for all web and mobile businesses to connect with their customers. Thousands of companies have replaced customer support, email marketing, CRM, marketing automation tools with our product. We have raised $7.75MM to-date. We have extremely solid revenue and revenue growth. We have amazing team of ex. Apple, Google, Facebook, Amazon engineers and designers. We think we can be a very, very valuable, and impactful business. We love talented, big-thinking, happy and creative people. We hate short-term thinkers, self-promoters, big egos.

San Francisco

Product Marketing Content Marketing Financial Analyst Visual Designer Support Engineers https://www.intercom.io/jobs/support Ops Engineers https://www.intercom.io/jobs/ops

Dublin

Product Engineers Product Designers https://www.intercom.io/jobs/design Project Manager https://www.intercom.io/jobs/design/project_manager iOS Engineers Visual Designers

Contact Macey in confidence: macey@intercom.io

Hey Nathan. CEO of Intercom here. We mailed all our customers this morning about a grandfathering deal we're giving you.

Sounds super-awesome. And it's a space that needs innovation. But you should change your name fast. There's another company out there with a kind of similar name that's somewhat hot right now. ;-) I was genuinely wondering, even though I knew it could not be true, if this was related to the electric car company.

Congrats! Downloading.

This is indeed beautiful. But the positioning is wrong. Nobody who uses Stripe is like: "I wish this was more beautiful". The correct position is something like: "Manage your Stripe account on the go".

Intercom! http://intercom.io/

We're growing like crazy.

San Francisco:

* Head of Product Marketing: https://www.intercom.io/home/jobs/marketing

* Visual Design

Dublin:

* Operations Engineers: https://www.intercom.io/home/jobs/ops

* Ruby Engineers

* Visual Design

* Product Design

This is some of the best visual design I've seen in any iOS productivity app. Nearly every other "work" product uses a skeuomorphic "list on a sheet of paper" approach or an ultra-chrome, "this is a high-tech product" look. Basecamp has found its own visual voice, which I think works really well.

> In the end, what About.me brings to the table is pretty boring.

I don't agree. If you start to think about what could disrupt LinkedIn, you realize that there's a good chance it could look like About.me. I bet in 12 months, About.me will find some direct competitors. This is a big opportunity IMO.