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emailoracle

-2 karma · joined October 11, 2010

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emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
Thanks for the feedback and support.

Yes, we agree that this tool will not appeal to everyone, but it is something that a lot of enterprise users have requested and thus we have built it with them in mind.

We'd also like to emphasize that open-tracking is only 1 feature in the bundle of tools that EmailOracle will offer, but it happens to be one that we were ready to launch with.

emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
Yes, users are free to still continue whatever means they have used in the past to opt-out, including at the client level. We don't (and can't) prevent any of that.
emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
Open-rate tracking is only one of the features we are providing with EmailOracle, and we see many other business opportunities in this space.
emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
What EmailOracle does is to enable prosumers with the ability to deal with outgoing email overload. We are a business tool and we have studies that show that this is a feature that is well-received and well-intentioned in enterprise communication.

This is also evidenced in how MS Outlook provides read-receipts for their emails, and Blackberry messages that also automatically do read-tracking.

Makers of a kitchen knives cannot really prevent customers from using the tool for nefarious purposes. We do our best to preserve the privacy of recipients and allow opting out as well.

emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
Thanks Greg! Yes, we have the pricing table shown once you login.
emailoracle··on EmailOracle (YC W10) Tracks Your Emails and Confirms They've Been Opened
That's a great and valid concern. We have studies that show that there is a high volume of people who enable images and thus we would get accurate readings there.

Open-tracking is just one of the features we have, and not central to our entire product. Response-tracking is something that we anticipate more people want to use, and is guaranteed to work in our implementation.

Thanks for the ideas! Stay tuned for our new features that we have planned. We named ourselves EmailOracle for a reason :)