I think once we finally get this all sorted out, future humans will find it hilarious that so many people were convinced that dark matter was real and particles we could not detect made up 80% of the universe.
Technical chops has never been Google's problem. Gemini for all the hype Google has thrown at it, has continued the recurring trend of G not knowing how to win with their product launches.
Heh, I reached out to that same email literally earlier today to complain about their abysmal Android support, and I'm already a paying customer. I'm not happy with their non-response automated email and will be looking for a good alternative.