It affects also our website.
Is there any example of other TLDs having similar issues in past?
10 karma · joined July 20, 2015
Is there any example of other TLDs having similar issues in past?
I'm realist and IMO chatbots are not ready for handling pre-sales or sophisticated support cases. However I see a huge potential in dealing with conversations that follow known scheme. Let it be cinema reservation or flight change - they look very similar in most cases. That's where chatbots might come in.
For example in my company (LiveChat) we're experimenting with handling app onboarding by chatbot. Results are very promising :-)