> End the Star Seller Program
I did not know exactly what the star seller program was. It requires that in the last three months of shop data [1]:
> 95%+ of first messages in a thread are responded to within 24 hours.
> 95%+ of orders ship on time with tracking
> 95%+ of orders receive 5 star reviews
> minimum of 10 orders and $300 in sales
In the petition [2] they explain the Star Seller Program as:
>Passive aggressive efforts to influence seller behavior are counter-productive and result in a worse customer experience. Rather than making us mad at buyers who leave glowing 4-Star reviews, or making us feel that we can no longer offer letter class shipping on items like cards and stickers, Etsy should leave us to individually do the best we can for each and every customer in each and every situation.
[1] https://www.etsy.com/starseller
[2] https://www.coworker.org/petitions/cancel-the-fee-increase-w...