12 karma · joined March 14, 2012
It's a shame that Facebook takes so long to answer or give feedback to it's support requests. I know there are probably many support requests but this is unacceptable behavior.
We have our main URL black listed by Facebook for almost half a year now. What can we do in order to get some reply from the support team ?
We're a sitebuilder: http://www.cabanova.com. We give our users a free url: username.cabanova.com. One of our users got us black listed in Facebook about half a year ago. We acted very quick and disabled / removed the spammy user site. Nevertheless we noticed that we could not post anything with our url: http://www.cabanova.com in Facebook.
We tried to contact Facebook support several times even sent an official letter, but we got NO reply. What can we do ?
Facebook is really important to us.
Please advise.