70 karma · joined January 29, 2025
Please be careful!
In my case and many others, they are refusing to replace batteries, and most batteries are out of stock worldwide. They are telling people to buy a new Pixel with a tiny credit. Many haven't got their small perks at all. Google is not compensating as they said they would be Here is my experience where they permanently destroyed my phone and offered no help: https://news.ycombinator.com/item?id=42871613
Here is a recent Hacker News post about the battery update: https://news.ycombinator.com/item?id=42865619
All Pixel 4a factory images have been wiped (except the battery of death): https://developers.google.com/android/images#sunfish
Note: This has not been officially confirmed by Google yet, but with the Pixel 4a battery update fiasco that kills the battery, it may be true and this was not supposed to be leaked.
Everyone please back up your phones!
I'm sure a lot of people have Pixels here, if all of a sudden it is forced to update, and the phone becomes unusable, would you not be angry? What if Microsoft forcefully updated and made all processors around 2018 bricked? I've browsed here so much and everyone loves to use old and cheap CPUs for their crafts which are beautiful here. I'm sure many people use old phones for many reasons as well, such as mobile servers, gadgets, etc. The Pixel 4a was a budget phone and perfect for those who want a phone with a headphone jack and that just works. Pixel 4a was also one of the phones used for many Android projects.
At this point I just want to tell people on here what Google did and let people know that this can happen to your phone at any time. Hopefully you are all prepared as Pixel 5/6 have been having battery issues as well and a forced update might be coming for that. I hope everyone is prepared.
I am not looking to be a charity case. I'm just flustered at what Google did. Something that never happened in history, without warning, ending my phone.
I wish Google would have told the truth so I had time to prepare. Luckily the news sites now are talking about how the update made the phone bust and Google has no batteries right now.
If someone can post this on the pixel4a and GooglePixel subreddit on Reddit I would be grateful as reddit is thinking I am a bot. I would hope Google fixes this issue for everyone, as I know there are many people like me in the same predicament.
I thank you again but this is all on Google. Pixel 4a was such a good phone for me and it's meant for the poor like. I don't know why they did this. I just want my phone back. So many people who lost their jobs can't afford to buy a new phone.
See: https://www.androidcentral.com/phones/google-pixel-4as-old-f...
I can't get a replacement because I was late and they told me that the battery will deplete only a little but I can barely use it and the charging is super slow. But I am not near any battery replacement stores so it wouldn't work. I called one that is still far away who told me that all their stores are out of stock and will be for awhile. And that they've had problems with some replacements, and that Google isn't paying them for screen replacement, as that will likely occur during replacement as the screen will break, so that will cost another $50 or so.
I have a battery pack and it doesn't work well, the battery is considered dead all around as the apps show on the phone.
I don't want to get too long into what happened in my life, but I had a Pixel 4a and everything was running great. Even when I was on the streets homeless I was able to charge it. I'm still struggling in and out, and apparently there was an update that came automatically to my phone. I checked and talked to live support in the library and they said it was just a battery update and it will last a bit less. That wasn't a big deal I thought but now the update came and my battery went from many hours to maybe half an hour now and doesn't charge at all or very slowly. I have interviews and some other small jobs that I have to do and just hard life right now and I do not have any money for this. I am a bit emotional so I asked while tearing up to Google support why they did this and I can't afford this my life is in shambles but they didn't help me. Even with the battery replacement I do not live near any local shops and mailing it in would not be possible for my situation. I bought this phone when my life was good and I only like this one and want to use this one.
All my stuff is on here and I don't know too much about phones so I just want this to work. I don't have money to fix this. I feel like the phone will die any second. What can be done? I didn't know they would do this. My life just keeps getting worse... I always feared my phone getting stolen on the streets but never thought Google would steal my phone.
What can I do? I don't have much minutes or data and can't afford it, is there a number I can call Google directly? I don't want to play with the phone and do anything weird my life is on it and can't back it up.
Thank you all.