cloudbee

Right, you should try tapping to old conversation history in these support desk and it would make a good difference on the replies. Didn't see any fine-tuning in the website or docs - do you have plan for these ? I am afraod just langchaining would not make it completely context aware.

Microsoft themselves will be coming up with that sorta integration? I feel the opportunity of this probably is going along the lines of Intercom (support desk) which can be present in chat tool of the client/customer choice itself ?

And what are your cost savings from RDS perspective. I'd a similar problem where we'd to provision like 5 databases for 5 different teams. RDS is really expensive. And your solution is open source ? I would like to try.