Starting to sound like the book "The Circle" http://www.amazon.com/The-Circle-Dave-Eggers/dp/0345807294.
11 karma · joined July 13, 2012
I tried to express that by giving out the old customers email they were allowing the new person to perform things like password resets or even receive email that was suppose to go the orginal account owner.
In the end I got them to revoke the email they reused and make sure it is never given out again.